- Teleperformance USA (MD)
- …+ **Ability to type at least 25 words per minute.** + **Comfortable with desktop computer systems and have general knowledge of Windows-based systems .** ... **Category :** **Customer Service/ Support ** **About TP** **TP is a global, digital...do.** **Qualifications:** + **High School Diploma or equivalent.** + **IT/ Network certifications/degrees preferred.** + **Proven call center experience.** +… more
- CareFirst (Baltimore, MD)
- …, computing environments (physical, virtual and cloud), network security, system administration, virtualization, middleware, desktop support , mobile ... to design, implementation, maintenance, operation, and continuous improvement of the IT network infrastructure and supporting End User Support Services. Service… more
- ManTech (Annapolis Junction, MD)
- …verbal and written formats + Possesses an understanding of Information Assurance, desktop deployment, network and unified communication principles and concepts ... to:** + Directs and leads a premiere organization of SMEs providing expert support to Field Service Operations charged with delivery of services in the customer's… more
- Kennedy Krieger Institute (Baltimore, MD)
- … support , problem resolution, and service request actions for desktop workstations, laptops, PDA's, software applications, peripherals, and Windows Operating ... applications supported by IS. 11. Recommends new technologies to improve system efficiencies, enhance end-user functionality, standardize systems , and reduce… more
- Spectrum Comm Inc (Bethesda, MD)
- …+ 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of Microsoft Windows operating systems , ... systems and troubleshooting methodologies. Certifications + CompTIA Security+, Network +, or equivalent certification preferred. + Additional vendor-specific certifications… more
- General Dynamics Information Technology (Annapolis, MD)
- …causes, and recommend solutions Administers e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Communication,Customer Service,Information Technology (IT) Support… more
- Leidos (Odenton, MD)
- …service management system . **Primary Responsibilities:** + Respond to requests for support from end users via phone, email, Teams messages, and in person. + ... Technician responsible for deskside and remote end user customer support for a DOD customer in Fort Meade MD....explain key issues and events affecting the client's services/ systems . + Ensure that Incidents are responded to and… more
- DCCA (College Park, MD)
- …. Experience with IT network operations (eg LAN/WAN/Wireless environments, desktop and server operations, and system administration and security ... DCCA is recruiting candidates for an exciting opportunity to support leading edge research and engineering associated with the...controlling funds using earned value management (EVM) or similar systems , and be PMP, FAC-P/PM mid-level, or be DAWIA… more
- AECOM (Baltimore, MD)
- …candidate will bring strong technical expertise and problem-solving skills to support our engineering, modeling, and inspection teams. You'll work alongside ... and other GIS tools. + Conduct spatial and statistical analyses to support transportation planning, design, and maintenance projects. + Read and interpret… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …ITSM ticketing system . Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices (Printers, ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding...skills + Technical expertise in: + Microsoft Windows Operating Systems + Microsoft Office + Network Connectivity… more
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