• Red River (Chantilly, VA)
    …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... those around you successful. We are looking for a Tier 1 Technician to join our growing...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed withinspecified… more
    DirectEmployers Association (10/23/25)
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  • Systems Administrator ( Tier 2…

    William C Brown Inc (Springfield, VA)
    …our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to ... Systems Administrator ( Tier 2 Desktop Support) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive… more
    William C Brown Inc (08/14/25)
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  • IT Service Desk Support - Tier II

    Trace Systems Inc (Portsmouth, VA)
    …to hardware and software used by NNSY users. + Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and ... problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier...support for complex hardware/software problems beyond the scope of Tier 2 . + Process System Authorization Access… more
    Trace Systems Inc (08/29/25)
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  • Remote Support Technician

    ManTech (Mclean, VA)
    …in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0- 2 incidents and requests, supporting IT infrastructure and mission-critical ... + Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. +… more
    ManTech (10/08/25)
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  • Service Desk Specialist (M-F 0700-1600)

    General Dynamics Information Technology (Arlington, VA)
    …to provide timely and professional Tier II support to users. + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in ... PeopleCert - PeopleCert, CompTIA Security+ CE | CompTIA - CompTIA **Experience:** 2 + years of related experience **US Citizenship Required:** Yes **Job… more
    General Dynamics Information Technology (10/26/25)
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  • Technical Support Specialist (Systems…

    Huntington Ingalls Industries (Virginia Beach, VA)
    …Technical Implementation Guides (STIGs) across systems + Monitor performance and troubleshoot Tier 2 technical issues across Windows and Linux platforms + ... CE or equivalent/higher-level certification (required) to meet DoD 8570.1-M and SECNAV M-5239. 2 requirements at the Information Assurance Technician Level II… more
    Huntington Ingalls Industries (10/09/25)
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