- Rockefeller University (New York, NY)
- …aims to provide information resources and services to accelerate and support scientific research and administrative operations at The Rockefeller University. Our ... department is responsible for the university's software environment, decision support , data analytics, cyberinfrastructure (including cloud infrastructure and services),… more
- Google (New York, NY)
- …internal cross-functional teams. **About the job** gTech Ads is responsible for all support and media and technical services for customers big and small across our ... We provide a range of services from enabling better self help and in-product support , to providing better support through interactions, setting up accounts and… more
- Herkimer County Community College (Herkimer, NY)
- …of campus-wide network and systems operations. This position provides hands-on technical support under the supervision of the Network Administrator and works closely ... firmware updates, and endpoint system updates across all campus locations. + Support server operations by performing routine checks, applying updates, and assisting… more
- BlackRock (New York, NY)
- …an equal mixture of in office as well as remote work to best support and share the experience of our user base. **Responsibilities:** + Provide engineering level ... support for corporate owned and personal Apple devices. +...+ Administration of Office 365 / Intune / Azure device compliance integrations. + Maintain the development, test and… more
- Bausch + Lomb (Rochester, NY)
- …for managing a broad range of customer interactions, including inquiries, order support , and service escalations. The Supervisor will ensure the delivery of ... goals and service standards. + Maintain a strong floor presence to support employee engagement, deliver real-time coaching, and foster a customer-focused team… more
- TEKsystems (New York, NY)
- Description Technical Support & Escalation: o Serve as the highest point of technical escalation for complex and challenging desktop, hardware, software, and ... of end-user technology. o Oversee the entire lifecycle of support tickets, from initial logging to final resolution, ensuring...Directory, Group Policy, and Azure AD for user and device management. o Expertise in troubleshooting and managing the… more
- RTX Corporation (Binghamton, NY)
- …commercial customers, with the primary focus being the defense industry. STS Training Device products cover a range of complexity that include desktop trainers, part ... realize training capabilities. + Perform architecture analysis, decompose requirements, and support Working Groups with customers to define system & sub-system level… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …Mac and Windows desktops, endpoints, learning spaces, and servers + Administer and support applications and databases + Provide tier-3 support for endpoints, ... leadership for new systems, processes, and applications + Develop and support maintenance and security strategies to ensure uninterrupted operations and data… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...E-Mail and Internet mail + Instant Messaging + Mobile Device Management + Strong understanding of how PC work… more
- Atlas Technica (New York, NY)
- …/desktop support : Microsoft Windows, Microsoft Office, desktop and mobile device troubleshooting, deployment of home networks + 1-2 years of implementation and ... Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients, who are hedge...add value to client business objectives. + Provide technical support for clients while in project. + Work with… more
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