- Concentrix (Harrisburg, PA)
- …Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior ... + **Reporting Team** : Real-time analytics, customer dashboards, and system observability + ** Channel Gateway Team** : Voice, webchat, SMS, and emerging channel … more
- Geisinger (Danville, PA)
- …with patient appointment preferences using technology. Facilitates positive multi- channel communications among patients, physicians, clinical staff, outreach sites, ... referring physician questions pertaining to appointment status. + Processes multi- channel messages related to patient and/or physician requests regarding:… more
- TEKsystems (Philadelphia, PA)
- …least 5 full-scale projects * Hands-on experience delivering one or more digital marketing solutions such as lead automation, campaign management, loyalty programs, ... CRM/customer profile management, social listening, email, mobile and omni- channel marketing, CMS, and web/mobile/social advertising * Proven expertise with… more
- Humana (Harrisburg, PA)
- …feedback from the communities that we serve as well as enable the video channel for guidance centers supporting our senior population. You will be responsible for ... + Experience in implementing capabilities including (but not limited to): Omni- channel - "Queuing, routing, and experience", Softphone, Voice Authentication, Desktop… more
- Ralliant (Harrisburg, PA)
- …with the AMR 3-year Gameplan and growth pillars: KAM, NPI, IP3, and Channel Strategy. Lead, mentor, and coach Regional Sales Managers (RSMs) and Account Managers ... of new strategic opportunities. Collaborate cross-functionally with product, engineering, channel , and business development teams to ensure alignment of messaging,… more
- Amazon (PA)
- …insights from consumers and store associates to help influence product, feature, and channel marketing decisions - Manage weekly travel to a large territory of ... Managers, etc. - Drive KPIs to increase sales through the offline retail channel - Achieve goals in the business areas (advocacy, compliance, metrics, trainings,… more
- CVS Health (Philadelphia, PA)
- …solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people ... on issues impacting effective pharmacy operations, eg TempAlert excursions, Service Channel tickets, store supply ordering, exception reporting, audits, etc.This is… more
- The Hertz Corporation (Coraopolis, PA)
- …in the management of all other store processes as needed and support omni- channel sales. **Wage: $43,888/yr + Eligibility for Bonus Incentives** **What You'll Do:** ... CRM metric accountability 3. Achieve KPI targets 4. Support Digital Retailing initiatives, including Rent2Buy 1. Finance 1. Ensure...processes 4. Pricing of cars as needed 5. Support omni- channel sales 6. Monitor Store and ICC (Internal Audit… more
- Sharecare (Harrisburg, PA)
- **Job Description:** Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all ... Disease Management program by providing high quality telephonic and omni - channel support in an appropriate, efficient and cost-effective manner while ensuring high… more
- Broadridge Financial Solutions (Pittsburgh, PA)
- …Governance & Observability + Enforce governance: queue naming conventions, channel management, auth policies, security standards. + Drive observability: define ... like performance, right sizing, and security and encryption protocols in MQ (TLS, channel exits, auth records). Preferred: + Working knowledge of RabbitMQ , SonicMQ… more