- Oracle (Springfield, IL)
- …enhance service request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and ... UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user,...for AI Agent solutions. + Define success metrics and analytics to monitor AI Agent adoption, customer … more
- Cherry Bekaert (Orland Park, IL)
- …marketing and business development initiatives. As a key driver of digital transformation and operational excellence, the Marketing Technology Leader will play ... integration, and maintenance of marketing platforms (eg, CRM, marketing automation, analytics tools, website performance, etc.) + Spearhead the strategic development… more
- Capital One (Springfield, IL)
- …Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to ... consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations...success of a business. **As a Senior Associate Product Manager in Velocity Black, you will:** + Lead an… more
- Capital One (Chicago, IL)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. **About...data scientist with several years as a technical Product Manager and leader of product management teams. This leader… more
- Deloitte (Chicago, IL)
- …sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, ... We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer -centric B2B and B2C solutions.… more
- System One (Springfield, IL)
- …+ Proficiency in interpreting campaign data and performance metrics using tools like Google Analytics , Ads Manager , or similar platforms + Proven track record of ... and changes to company objectives + In collaboration with the External Communications Manager , oversee media agency relationship + Reporting & insights + Track and… more
- Publicis Groupe (Chicago, IL)
- …& Saatchi company. It was created 14 years ago around the idea of a " Digital Salesperson" who leads a customer through the entire lifecycle of their automobile ... Saatchi, with the retail needs of our Dealerships. The result: an end-to-end customer experience that personifies the quality and integrity of the Toyota brand, and… more
- Capital One (Chicago, IL)
- …core to Capital One's mission to change banking for good! As a Product Manager on the Developer Experience Product team, you will design and deliver best-in-class ... of developers at Capital One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned… more
- Cengage Group (Chicago, IL)
- …forecasts, and maintain timely system updates-driving both profitability and customer success. You'll leverage advanced tools and collaborate with experienced ... you. **What you'll do here:** + Assist the Forecast Manager in preparing and updating demand forecasts using historical...here:** + Bachelor's degree in Supply Chain, Business, Data Analytics , or a related field. + 1-3 years of… more
- United Airlines (Chicago, IL)
- …expertise on technical development in Loyalty technologies including front end customer applications, API development and integration, database & AWS cloud-based ... + Integrate Loyalty services and UIs with back-end systems, APIs and analytics platforms + Participate in Agile/Scrum methodologies, participate in sprint planning,… more