- Virgin Galactic (Tustin, CA)
- Virgin Galactic is currently seeking a highly skilled Director, Digital Customer Experience to join the IT leadership team to help lead the development and ... journey. Reporting directly to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of a seamless, sustainable,… more
- Ralliant (Sacramento, CA)
- …digital experiences that scale across brands and platforms? We're looking for a ** Digital Customer Experience Architect** to lead the design and ... integration of our digital ecosystem-spanning ecommerce, customer data, and content...architecture with business strategy. **Requirements** + 7+ years of experience in digital architecture, software engineering, or… more
- PennyMac (Westlake Village, CA)
- …of homeownership through the complete mortgage journey. A Typical Day The Tech Lead of Customer Digital Experience is a key leadership role responsible for ... degree in Computer Science or a related field, or equivalent experience . + Proven experience as a full-stack Software Engineer with a strong technical background… more
- ServiceNow, Inc. (San Diego, CA)
- …+ Stay ahead of industry trends and emerging technologies to continuously evolve the digital customer experience . + Experience in leveraging or ... AI's potential impact on the function or industry. + 12+ years of experience in customer lifecycle, digital adoption, or customer success marketing,… more
- Arrow Electronics (San Jose, CA)
- …leadership on data trends, best practices, and emerging capabilities + Drive the digital enablement of customer experience and broader business initiatives ... Customer journey orchestration and activation + Agentic AI digital customer service capability **Develop and execute...or equivalent. + 15+ years of data product or customer analytics experience in complex global companies,… more
- Gilead Sciences, Inc. (Foster City, CA)
- …Medical organization. + Serve as a subject matter expert in US Medical for customer experience , digital strategy, internal and external regulatory and ... leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader...help create possible, together. **Job Description** The **Director, USMA Digital Strategy** will play a critical role in the… more
- Cengage Group (Los Angeles, CA)
- …from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... and other product analytics tools to tag the end-to-end digital experience , collect the right data, and...to product changes and measure the business value and customer satisfaction delivered by the digital product.… more
- ServiceNow, Inc. (San Diego, CA)
- …enterprise software, leading large-scale, high-impact initiatives. + Extensive experience in digital customer experience , digital learning, and ... into roadmaps powered by ServiceNow. Guide teams on backlog management, tooling, and digital experience improvement. **To be successful in this role you have:**… more
- Walmart (San Bruno, CA)
- …who builds strong cross-functional partnerships . Expertise in both physical (in-store) and digital customer experience ; including experience with online ... into tactical execution with accountability, clarity, and impact. . Balancing a customer -focused omnichannel experience with a keen understanding of the MAP… more
- City and County of San Francisco (San Francisco, CA)
- …the commercialization of digital assets and transformation of the airport to a digital customer experience , the Risk and Compliance Manager will monitor, ... to be at the forefront of transforming the travel experience . Our mission is to deliver an airport ...for SFO. This may require the use of external digital risk experts and additional insurance mitigation measures to… more