- Ralliant (Tallahassee, FL)
- …digital experiences that scale across brands and platforms? We're looking for a ** Digital Customer Experience Architect** to lead the design and ... integration of our digital ecosystem-spanning ecommerce, customer data, and content...architecture with business strategy. **Requirements** + 7+ years of experience in digital architecture, software engineering, or… more
- Citigroup (Jacksonville, FL)
- …also support platforms and frameworks, champion engineering excellence and enhance the customer digital experience around partnerships, servicing, lending, ... our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class... architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner… more
- Cengage Group (Jacksonville, FL)
- …from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... and other product analytics tools to tag the end-to-end digital experience , collect the right data, and...to product changes and measure the business value and customer satisfaction delivered by the digital product.… more
- Carrier (Palm Beach Gardens, FL)
- …Sales and Serve (DSS) Center of Excellence (COE) team is enabling higher digital customer experience capabilities throughout the enterprise. Through ... multiple sources to identify opportunities for revenue growth and customer engagement. + Work closely with the Digital...Qualifications** **:** + Bachelor's degree + 3+ years of experience in B2B software and IT services, including product… more
- Mass Markets (Tampa, FL)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... and transactions. + Collaborate with team members to enhance the overall customer experience . + Complete end-of-day deposits and balancing reports. + Adhere to… more
- Mass Markets (FL)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when it… more
- Mass Markets (FL)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... week across the country to resolve support issues and ensure a best-in-class customer experience . You will need to be confident, fully engaged, a team player,… more
- Mass Markets (FL)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... strong customer service background is necessary to provide world-class customer experience . You will interact with hundreds of customers each week across the… more
- Mass Markets (FL)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... be 18 years or older + High school Diploma/GED + Previous experience in customer service or a call center environment. + Strong interpersonal and problem-solving… more
- Mass Markets (FL)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... resolve support issues, sell new products and services, and ensure best in class customer experience . In addition to being the best in the business when it comes… more