- Cengage Group (Jacksonville, FL)
- …closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to ... + Define the product roadmap for Salesforce, aligning with business objectives and customer needs. + Partner with business teams to gather and document requirements,… more
- Baylor Scott & White Health (Tallahassee, FL)
- …Analytics team, you will play a significant role in elevating how our customers experience Baylor Scott and White's digital assets and marketing initiatives. The ... marketing, digital , CRM, paid media) to identify KPIs, track customer journeys and evaluate campaign effectiveness. + Gather and document data requirements,… more
- Iron Mountain (Tallahassee, FL)
- … customer -centric solutions for hardware-related services. + Project Management: Experience in project management methodologies and the ability to manage multiple ... We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine… more
- TD Bank (Miami, FL)
- …promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store + Performs customer transactions ... customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Sprinklr (FL)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... Managers with experience in CCaaS and unified customer experience management (CXM) platforms to help... with contact center channels (inbound, outbound, workforce management, digital channels). + Strong Project Management experience … more
- Cisco (Tampa, FL)
- …teams to maintain long-term ownership **Who You Are:** You are passionate about the customer experience and excited about new technology. You are a true teammate ... for driving the success of Cisco's Security Portfolio and focusing on protecting Customer Application Environments no matter where they live (on-prem / any cloud).… more
- Comerica (Palm Beach Gardens, FL)
- …Compliance Standards. Control and mitigate losses by following policies and procedures. Customer Experience Management: Actively engage in Banker Readiness by ... and follows-up on a timely basis. Act as a digital ambassador to transition customers to digital ...and add value to deepen existing relationships. Impact the customer experience by following defined customer… more
- Bristol Myers Squibb (Tampa, FL)
- …Demonstrated experience leveraging and/or implementing, AI-driven insights and digital tools to enhance customer engagement strategies, optimize HCP/patient ... as required (IRA, Legal requests, dispute resolutions, etc.) + Drive digital transformation by identifying opportunities to automate pricing processes and implement… more
- Fujifilm (Tallahassee, FL)
- …Develop and execute strategies and plans to penetrate the market for inkjet digital devices and related products within the market assigned segments. Responsible for ... impact. Perhaps you'll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax (TM) . Maybe you'll get charged up… more
- Cisco (FL)
- … challenges and objectives + Own Splunk's portfolio, holistic technical engagement, and customer experience in your accounts + Drive the Solutions Architect ... Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made...approach our work with kindness. So bring your work experience , problem-solving skills and talent, of course, but also… more