- Chobani (New York, NY)
- …quality, and brand integrity Creative problem solver with a strong interest in eCommerce, digital marketing, and customer experience About Us Chobani is a ... Manager of Ecommerce to lead the execution of our digital experience and drive the growth of...site merchandising, strategy, and performance while ensuring a seamless customer journey across digital touchpoints. You'll collaborate… more
- PNC (New York, NY)
- …supports risk management, compliance, and audit needs. + Supports business, financial, and customer experience results of digital experiences and effectively ... the manager's discretion. * Responsible for Credit Card Originations digital experience as the lead Product Owner...challenge existing norms and drive transformation * Present new digital customer experiences to legal, risk, and… more
- Mastercard (New York, NY)
- …End-to-end product management responsibilities with a focus on the digital checkout experience . * Bring Voice of Customer feedback to North America regional ... and external stakeholders. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and… more
- Pegasystems (New York, NY)
- …**Who You Are:** + Comfortable dealing with senior executives in marketing, retention, customer experience , ( digital ) channels, data and analytics, ... Customer Engagement Account Executive Job Category: Sales Location:...**What You've Accomplished:** + Bachelor's Degree or equivalent work experience . + 8-10+ years' selling complex enterprise software solutions… more
- Scholastic (New York, NY)
- …development process + Experience in driving strategy and ensuring a cohesive customer experience across multiple digital programs and/or platforms + ... **Job Description:** THE OPPORTUNITY The Digital Product Owner is a key role responsible...product leadership, marketing, and design/user research to define business strategy/ customer needs and translate them into features and enhancements.… more
- JPMorgan Chase (Brooklyn, NY)
- …**Job Responsibilities** + Conduct analytics using digital platforms (Adobe Experience Platform and Customer Journey Analytics) to identify key trends ... Digital Analytics Senior Associate on the HR Employee Experience team, you will turn data into high-impact actions...Experience conducting digital analytics using Adobe Experience Platform (AEP) and Customer Journey Analytics… more
- Capgemini (New York, NY)
- …industry trends such as omnichannel engagement, AI-enabled service, workforce evolution, and digital customer experience . . Familiarity with leading ... will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle… more
- JPMorgan Chase (New York, NY)
- …attrition, and uncover opportunities for engagement. + Work closely with product, analytics, digital , and customer experience teams to align retention ... creation, execution, and optimization of multi-channel marketing campaigns focused on customer retention, including email, direct mail, digital , and in-branch… more
- Capital One (Albany, NY)
- …and improve our Velocity Black services. We are looking for someone passionate about digital servicing, customer experience , and personalization to work on ... and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help...potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile… more
- Guardian Life (New York, NY)
- …the membership platform as a core Guardian asset that reinforces brand equity and customer advocacy. ** Digital Platform & Experience ** + Partner with ... learning and predictive analytics to enhance tier progression, offer relevance, and customer engagement. + Drive innovation in digital touchpoints by… more