- Monro Muffler/Brake (Fairport, NY)
- …growth strategy. + Key solution areas include (not limited to): + CRM Systems + Customer Experience & Digital Channels + Store Operations Applications and ... Define and execute the technology strategy for front-office applications that enable the customer experience + Partner with (Sales & Marketing, Merchandizing, … more
- Publicis Groupe (New York, NY)
- …technologies (AI, cloud, data platforms). + Shape client transformation agendas across digital , operational, and customer experience domains. **Delivery ... through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United… more
- PNC (New York, NY)
- …complex, cross-functional digital strategies across business segments to optimize digital experience , leveraging design thinking and other best practices by ... business segments or product groups. May Participate in the marketplace to influence digital experience trends. + Leads digital teams. Sponsors potential… more
- Capgemini (New York, NY)
- …service transformation strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target ... strategies that leverage intent, personalization, and AI to enhance customer journeys. . Advise clients on digital ...to see a candidate with:_ + 5 years of experience in management consulting, product management, and/or internal consulting… more
- Capital One (New York, NY)
- …insights. Beyond this core project, you will also take on other projects in the digital platform space, supporting customer experience and front end platform ... Business Manager - Experience Platform Analytics (XPA) As a Business Analysis...central responsibility is to own and build insights from customer sentiment data: you will partner with product &… more
- Google (New York, NY)
- …+ Deliver against assigned goals while prioritizing and delivering an excellent customer experience to Google's advertisers. Information collected and processed ... Digital Strategy Lead, Accelerated Growth, Google Customer...Solutions _corporate_fare_ Google _place_ New York, NY, USA **Early** Experience completing work as directed, and collaborating with teammates;… more
- PVH Corp. (New York, NY)
- …storefront, with the ultimate goal of maximizing online sales, conversion rates, and customer experience . . Site navigation + merchandising - Strategizing and ... Summary:** As the leader for Calvin Klein's Global Ecommerce Digital Site Experience , you will be accountable...for managing the brand's website globally, to optimize the customer online shopping experience and drive global… more
- M&T Bank (Buffalo, NY)
- …+ Customer Centric - Outside in perspective with a focus on improving the customer experience + Curiosity - Seeks out ways to improve the customer ... and scale-minded Lead UX Strategist to join our design team supporting the Digital Consumer Experience Product Suite - someone who is energized by a blank slate,… more
- New York Power Authority (White Plains, NY)
- …partners, and user interface design to promote and maintain overall positive customer experience . + Deliver technology leadership and direction to business ... Senior Director, Digital Employee Experience (DEX) Location: White...of business goals and objectives as they relate to customer use cases and solutions. + Strong ability to… more
- CVS Health (Albany, NY)
- …every day. Position Summary We are seeking a strategic and user-focused **Senior Manager of Digital Member Experience ** to lead the evolution of our digital ... regulatory B2B requirements. Minimum Qualifications + 7-10 years of experience in member experience , customer ...Strong understanding of B2C or B2B2C models, particularly in digital health, wellness, or benefits ecosystems + Experience… more