- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... audit and maintain SOX control documentation **Desired Skills and Experience :** + 3‐5 years of experience in...built from the ground up to enable a brand's digital transformation. Its platform provides every customer -facing… more
- JPMorgan Chase (New York, NY)
- …identity opportunities to increase discoverability and conversion and enhance the customer experience . Leverage advanced analytics methodologies and techniques, ... senior leadership. Collaborate with partners across marketing, product, technology, and customer experience research teams to develop and implement initiatives… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. About Us : The MTA transportation network ... standards . Qualifications: Required + Bachelor's Degree or related fields or equivalent experience . An equivalent combination of education and experience may be… more
- Bristol Myers Squibb (New York, NY)
- …for BMS medicines within their portfolio by engaging HCPs with a differentiated Customer Experience (Cx) through deeper scientific dialogue, consistent with the ... Additionally, the TAS liaises with other BMS functions to enhance the overall Customer Experience , prioritizing the safe and appropriate use of BMS products,… more
- ServiceNow, Inc. (New York, NY)
- …strategies and solutions. Our team brings technical expertise, real-world experience , strong executive engagement skills and an inspirational mindset to ... We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions. While collaborating with customers,… more
- Lenovo (NY)
- … working with sales organizations in the IT or tech industry + Familiarity with customer experience metrics such as CSAT and NPS + Understanding of eCommerce ... demographic insights such as account type, employee size, and customer program participation. The ideal candidate will evaluate current...best practices and digital sales channels + Experience leading or… more
- Brink's (New York, NY)
- …(NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial ... be responsible for account maintenance and additional business development of existing customer relationships. The incumbent will work a flexible work schedule and… more
- Insight Global (New York, NY)
- Job Description This Director of Product Management will lead the Customer Experience Platform domain, overseeing a team of three seasoned Product Managers ... through change and transformation SaaS experience Innovation/transformation experience Familiarity with omni-channel platforms and digital ordering/marketing… more
- Kyndryl (Rye Brook, NY)
- …solutioning, and manage development and project resources where applicable, to bring best-in-class digital HR services to life. As a CIO platform architect, you will ... product ownership, stakeholder engagement, architectural expertise, and hands-on platform experience . **Key Responsibilities:** + **Strategic Product Ownership** + Collaborate… more
- 24 Hour Fitness, INC. (Scarsdale, NY)
- …and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering ... of sales revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Guest Experience and New Member On-boarding * Executes the CARE...and goals. Ensures all guests are registered through the digital kiosk. * Communicates membership and fitness offers in… more