• Digital Customer Experience

    Ralliant (Richmond, VA)
    digital experiences that scale across brands and platforms? We're looking for a ** Digital Customer Experience Architect** to lead the design and ... integration of our digital ecosystem-spanning ecommerce, customer data, and content...architecture with business strategy. **Requirements** + 7+ years of experience in digital architecture, software engineering, or… more
    Ralliant (07/23/25)
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  • Business Manager - Digital Product Strategy

    Capital One (Mclean, VA)
    …key opportunities and tackling some of our most challenging problems relating to the digital customer experience . This role will lead problem solving ... (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning...yet responsible approach to business + Solid people leadership experience : Ability to build and leverage the capabilities of… more
    Capital One (07/19/25)
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  • Senior Business Manager - Digital Product…

    Capital One (Mclean, VA)
    …key opportunities and tackling some of our most challenging problems relating to the digital customer experience . This role will lead problem solving ... (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning...yet responsible approach to business + Solid people leadership experience : Ability to build and leverage the capabilities of… more
    Capital One (07/13/25)
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  • Lead, Product Analytics

    Cengage Group (Virginia Beach, VA)
    …from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... and other product analytics tools to tag the end-to-end digital experience , collect the right data, and...to product changes and measure the business value and customer satisfaction delivered by the digital product.… more
    Cengage Group (08/08/25)
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  • Director, Digital Strategy - Nestle USA

    Nestle (Arlington, VA)
    digital solutions cross functionally + 5+ years of experience in digital marketing, e-commerce, and customer experience management. + Experience ... digital tools, and platforms to improve operational efficiency and customer experience . + **Cross-Functional Collaboration:** Work closely with other senior… more
    Nestle (05/30/25)
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  • Product Manager- Enterprise Consumer Products

    Capital One (Mclean, VA)
    …the best platforms to support our customers, users and our growing business + ** Digital Customer Experience ** - Create engaging digital experiences ... yet complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each of… more
    Capital One (07/31/25)
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  • Graphics Designer (UI/UX)

    CGI Technologies and Solutions, Inc. (Newport News, VA)
    **Graphics Designer (UI/UX)** **Category:** Digital Customer Experience **Main location:** United States, Virginia, Newport News **Position ID:** J0325-0800 ... Design intuitive and user-friendly interfaces, ensuring a seamless and coherent user experience across all digital platforms. Conduct user research, including… more
    CGI Technologies and Solutions, Inc. (06/14/25)
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  • Remote Insurance Customer Service…

    Mass Markets (VA)
    …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when it… more
    Mass Markets (07/08/25)
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  • Remote Mortgage Customer Service…

    Mass Markets (VA)
    …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... week across the country to resolve support issues and ensure a best-in-class customer experience . You will need to be confident, fully engaged, a team player,… more
    Mass Markets (05/29/25)
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  • Remote Bilingual Customer Service…

    Mass Markets (VA)
    …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional service, you will need to be… more
    Mass Markets (05/29/25)
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