- Ralliant (Richmond, VA)
- …digital experiences that scale across brands and platforms? We're looking for a ** Digital Customer Experience Architect** to lead the design and ... integration of our digital ecosystem-spanning ecommerce, customer data, and content...architecture with business strategy. **Requirements** + 7+ years of experience in digital architecture, software engineering, or… more
- Capital One (Mclean, VA)
- …key opportunities and tackling some of our most challenging problems relating to the digital customer experience . This role will lead problem solving ... (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning...yet responsible approach to business + Solid people leadership experience : Ability to build and leverage the capabilities of… more
- Capital One (Mclean, VA)
- …key opportunities and tackling some of our most challenging problems relating to the digital customer experience . This role will lead problem solving ... (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning...yet responsible approach to business + Solid people leadership experience : Ability to build and leverage the capabilities of… more
- Cengage Group (Virginia Beach, VA)
- …from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... and other product analytics tools to tag the end-to-end digital experience , collect the right data, and...to product changes and measure the business value and customer satisfaction delivered by the digital product.… more
- Nestle (Arlington, VA)
- … digital solutions cross functionally + 5+ years of experience in digital marketing, e-commerce, and customer experience management. + Experience ... digital tools, and platforms to improve operational efficiency and customer experience . + **Cross-Functional Collaboration:** Work closely with other senior… more
- Capital One (Mclean, VA)
- …the best platforms to support our customers, users and our growing business + ** Digital Customer Experience ** - Create engaging digital experiences ... yet complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each of… more
- CGI Technologies and Solutions, Inc. (Newport News, VA)
- **Graphics Designer (UI/UX)** **Category:** Digital Customer Experience **Main location:** United States, Virginia, Newport News **Position ID:** J0325-0800 ... Design intuitive and user-friendly interfaces, ensuring a seamless and coherent user experience across all digital platforms. Conduct user research, including… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when it… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... week across the country to resolve support issues and ensure a best-in-class customer experience . You will need to be confident, fully engaged, a team player,… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional service, you will need to be… more