- EPAM Systems (Mclean, VA)
- …strategies, program and product roadmaps, and positioning engagements for success + Shape digital customer experience solutions, scope and price engagements, ... EPAM is seeking a **Senior Director, Digital Engagement** to champion digital engagement...to expand EPAM's presence **Requirements** + 8+ years of experience developing and growing client relationships and leading teams… more
- Capital One (Mclean, VA)
- …key opportunities and tackling some of our most challenging problems relating to the digital customer experience . This role will lead problem solving ... (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning...yet responsible approach to business + Solid people leadership experience : Ability to build and leverage the capabilities of… more
- Ford Motor Company (Richmond, VA)
- …If you're looking for the chance to leverage advanced technology to redefine the digital retail and customer experience and improve people's lives, this ... in EST or CST areas. **What you'll do ** + Champion the customer experience on digital retail, utilizing research, data, critical thinking, human-centered… more
- Elevance Health (Richmond, VA)
- …and deliver measurable value. + Partners with leaders and associates across Marketing, Digital , IT and Customer Experience to align strategies, standards, ... strategies across markets. Leverages expertise in healthcare, data science, and digital experience to support business partners in identifying, modeling,… more
- Cengage Group (Virginia Beach, VA)
- …and insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... Amplitude and other analytics tools to tag the full digital experience . Gather appropriate data and build...programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability… more
- Cengage Group (Virginia Beach, VA)
- …from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... and other product analytics tools to tag the end-to-end digital experience , collect the right data, and...to product changes and measure the business value and customer satisfaction delivered by the digital product.… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and… more