- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... strong customer service background is necessary to provide world-class customer experience . You will interact with hundreds of customers each week across the… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... be 18 years or older + High school Diploma/GED + Previous experience in customer service or a call center environment. + Strong interpersonal and problem-solving… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... resolve support issues, sell new products and services, and ensure best in class customer experience . In addition to being the best in the business when it comes… more
- Cardinal Health (Richmond, VA)
- …technologies and will be responsible for delivering a high-performing, compliant, and customer -friendly digital experience . **_Responsibilities_** + Own the ... Edgepark is seeking a strategic and execution-focused Digital Product Owner, Commerce Strategy and Experience...commerce platforms that drive conversion, retention, and a superior customer experience . This role will be instrumental… more
- Black & Veatch (Arlington, VA)
- …Heads of Marketing and specific personal accountability for EMEA across brand, product, digital , and customer experience , in alignment with overall company ... Strong analytical skills with a deep understanding of marketing metrics, segmentation, and customer journey mapping + Experience in B2B commercial functions for… more
- The Hertz Corporation (Richmond, VA)
- …Added Services (VAS) team, you will be responsible for driving improvements in our digital customer experience , ranging from booking (web and app), ... managing technical debt, and integrating various systems to enhance the customer experience . What You'll Do: + Define and prioritize product features that… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI EDI/XML Subject Matter Expert (SME) - Intermediate** **Category:** Digital Customer Experience **Main location:** United States, Virginia, Fort Belvoir ... role:** Clearance: Secret Clearance Required Must have 10+ years of EDI/XML experience in a relevant field (eg, Computer Science, Engineering, or Information… more
- Highmark Health (Richmond, VA)
- …SUMMARY** This individual will lead a team responsible for shaping the organization's digital vision and roadmap for solving key customer and business problems. ... ensure digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and… more
- Highmark Health (Richmond, VA)
- … Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent ... how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power… more
- Coast Guard Community Services Command (Chesapeake, VA)
- …promotions. Provides strategic vision for web optimization to deliver exceptional user/ customer experience . Assists in increasing engagement and brand awareness ... of experience or internship in graphic design, web design, digital marketing, and/or marketing in an e-commerce environment and demonstrated proficiency working… more