- Brink's (Albany, NY)
- …opportunity to participate and grow. Job Description Job Category The Account Services Lead is responsible for account management, customer relations, and ... ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities.... High School Diploma . Minimum of 4 years' experience in a Customer Service environment .… more
- SMBC (New York, NY)
- …develop junior staff, instilling best practices in troubleshooting, resolution documentation and customer service. * Lead by example in communication style, ... employees. **Role Description** SMBC is currently undertaking a comprehensive digital transformation throughout its Americas Division to modernize technology… more
- Wolters Kluwer (New York, NY)
- …Enablement** -Hands-on experience embedding automation, AI, and digital -first channels intooperations, withmeasurableimpact on cost,qualityand customer ... reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead ...serve. This leader will set the vision for what " customer service" means in a digital , AI-enabled… more
- Deloitte (Rochester, NY)
- …privacy, and compliance requirements in enterprise software engineering. + Demonstrated experience aligning engineering initiatives with business and customer ... Lead Engineering Manager Role Overview: As a ...teams are aligned and engaged, collaborating closely with product, experience , delivery, infrastructure, and security teams. Leverage technical artifacts… more
- Deloitte (Rochester, NY)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... Lead Fullstack Engineer As a Lead ...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve… more
- Capital One (New York, NY)
- …develop/architect capabilities to drive optimizations at scale (eg SQL, Spark optimizations)** + Lead a team of developers with deep experience in machine ... Senior Lead Data Engineer (Snowflake, Databricks, Apache Iceberg, Spark...and disruptors, who solve real problems and meet real customer needs. We are seeking **Data Engineers** who are… more
- Cisco (New York, NY)
- … Experience scaling customer success operations across North America. + Experience in building digital adoption programs **Why Cisco?** At Cisco, we're ... for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization...Product Management, Support, and Engineering to ensure a seamless customer experience as well as support Go-to-Market… more
- Amazon (New York, NY)
- …media. Our unique position enables authentic brand integrations that enhance the customer experience while delivering measurable results across the entire ... marketing, business development or technology experience - Experience in online or digital advertising -...respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local… more
- Deloitte (New York, NY)
- …sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, ... Oracle CRM Technical Lead Our Deloitte Sales & Service team empowers...The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative experiences across… more
- GE Aerospace (Bohemia, NY)
- …Technology Organization is responsible for driving growth through technology by researching customer needs both met and unmet, then finding solutions. Our team ... customers in land, sea, and air domains. In this role you will utilize your experience and talent, to bring together technical concepts in response to customer … more