- CTG (Richmond, VA)
- …by the customer and/or RDIC leadership. **Essential Functions:** + Prepare customer documents for the digital imaging process. + Check physical documents ... You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital...** Experience :** + At least 1 year of experience in a Customer Service environment. +… more
- Bristol Myers Squibb (Roanoke, VA)
- …to prioritize accounts and develop strategies for key accounts. + Ensure continues customer experience improvement + Lead financial and program planning ... in core competencies: (eg, scientific agility, customer experience , patient centricity and mindset, digital agility,...+ Digital mindset - adept at using digital tools. Teamwork/Enterprise mindset + Ability to lead… more
- Capital One (Mclean, VA)
- …Build and lead a high-performing product management team, focused on customer outcomes, product strategy, and roadmap development + Create strategy and roadmap ... Sr. Director, Product Management, Developer Experience - Quality Assurance **Sr Director, Product Management (PXDP65)** Product Management at Capital One is a… more
- PenFed Credit Union (Mclean, VA)
- …cardholder retention + Partner with Operations teams to address pain points and improve customer satisfaction + Lead digital strategy, work with partners to ... this job is to drive credit card product and digital experience , in support of effective portfolio...Operations, Legal, Compliance, and external partners. This position requires experience in customer lifecycle of financial products,… more
- Capital One (Mclean, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... Manager, Product Management, Developer Experience Capital One is a high-tech company, a...want you if you are: + Human Centered. You'll lead sourcing and synthesis of customer discovery… more
- BWX Technologies, Inc. (Lynchburg, VA)
- …management experience . + Proven experience partnering with IT to lead digital transformation projects. + Proficient in data analysis and process mapping ... for a Process Improvement Project Manager in Lynchburg, VA!** Join our NOG Digital Transformation team and lead business process improvement initiatives to… more
- Deloitte (Mclean, VA)
- …cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes + Sales Excellence & Service ... our clients through the following types of work: + Customer Operations | enables different capabilities throughout Lead...never before by creatively using technology to help enhance digital customer and employee experiences for our… more
- Amazon (Arlington, VA)
- …experience creating and executive content strategies for C-suite audiences - Experience in cloud computing, enterprise marketing, or digital transformation. - ... 1:1 and 1:many engagements between AWS leaders and executive customers through digital and in-person opportunities. As part of our Global Executive Marketing… more
- Quality Technology Services, LLC (Ashburn, VA)
- …process improvement and reengineering efforts that enhance product development, client experience , and revenue recognition. + Organize and lead project ... industry, positioning us at the forefront of today's dynamic digital evolution. As AI drives the demand for increased...customer contracts). **Preferred Qualifications** + 3+ years of experience in management consulting. + Experience in… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …Medical Affairs team to enhance understanding and adoption of omnichannel capabilities. + ** Customer Experience Design:** + Lead the development and ... strategy and/or digital engagement. + Medical material and tactical development experience . + Customer Journey Mapping experience . **Preferred Knowledge,… more