- Cisco (Herndon, VA)
- …**Meet the Team** Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! ... will work directly with our customers and gain direct experience and exposure into their networks. You will collaborate...lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …and advocacy. This role sits at the intersection of data, content, and customer experience , ensuring every touchpoint delivers value and reinforces the ... maximize customer lifetime value. The **Manager** **, Customer & Lifecycle Marketing** will lead the...and a passion for continuous improvement. **Preferred Skills** + Experience with customer engagement and analytics tools… more
- IBM (Herndon, VA)
- …Professional and Technical Expertise * 10+ years of consulting experience in Customer Experience , Commerce, or Digital Transformation. * Proven success ... automation, and data-driven transformation initiatives. * Understanding of industry-specific customer experience trends (eg, Retail, CPG, Manufacturing,… more
- Google (Reston, VA)
- …+ Bachelor's degree or equivalent practical experience . + 10 years of experience with cloud native architecture in a customer -facing or support role. + ... networking, routing, virtual private networks, load balancers and firewalls. + Experience in prospecting, building and maintaining customer relationships from… more
- Elevance Health (Norfolk, VA)
- …a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and ... ** Customer Care Representative II** **Location** : **Virtual** :...to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize… more
- Cisco (Arlington, VA)
- …Nutanix + Be able to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of complex data center related issues. + ... Technology Delivery team delivering timely and quality results in support of the customer 's mission. We combine the power of Cisco Analytics and Knowledge with the… more
- Amazon (Arlington, VA)
- …diagnostics, and automation that reduce time to resolution and improve customer experience . Develop troubleshooting playbooks, technical guides, and knowledge ... satellite communication systems while ensuring regulatory compliance and performance excellence. Lead the resolution of complex customer cases involving… more
- Cengage Group (Virginia Beach, VA)
- …and insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve...programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability… more
- General Dynamics Information Technology (Fairfax, VA)
- …5C (T3) **Job Family:** SCA **Skills:** Answering Telephones,Computer Literacy,Confidentiality, Customer Service,Professional Etiquette ** Experience :** 1 + years ... related experience **US Citizenship Required:** Yes **Job Description:** CUSTOMER SERVICE REPRESENTATIVE II GDIT assists postsecondary schools in seamlessly… more
- Vontier (Richmond, VA)
- …leads. Success requires strong collaboration with commercial and aftermarket teams, deep customer insight, and expertise in digital marketing and data analysis ... all marketing activities in relation to defined KPIs and strategic business priorities. ** Digital Marketing:** + Lead omni-channel digital and account-based… more