- Mass Markets (Killeen, TX)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by...MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24,… more
- Mass Markets (Killeen, TX)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... reports. Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Key… more
- Mass Markets (Killeen, TX)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... flyers, attend job fairs, network). + Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events. + Perform background checks, drug… more
- Mass Markets (Killeen, TX)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... + Partner with remote HR teams and the HR Manager to address key HR issues and initiatives +...MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24,… more
- Mass Markets (Killeen, TX)
- …Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), ... customer questions + Escalate complex issues to the appropriate team or manager + Ensure first-call resolution through effective problem-solving + Stay current on… more