- Capgemini (Chicago, IL)
- …Solid knowledge of omnichannel concepts (eg, customer journeys, segmentation, digital marketing, CRM, content personalization) + ** Experience with Salesforce ... of thought leadership and innovative offerings as they relate to AI/Data Science, Digital Customer Analytics, and Operational Analytics. + Support the upskilling… more
- Capgemini (Chicago, IL)
- …service transformation strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target ... and interaction strategies that leverage intent, personalization, and AI to enhance customer journeys. . Advise clients on digital deflection and self-service… more
- PagerDuty (Springfield, IL)
- …and technology deployment to enhance productivity + Lead sales, partner, and customer success strategy development and annual planning cycles, prioritizing ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of...a **VP, Global Field Operations** to join our diverse, customer -focused team! You will report to our Chief Revenue… more
- Wabtec Corporation (Chicago, IL)
- …make a difference?** This position will have operations responsibility within the Digital Intelligence Logistics, Analytics, and Digital Mine team for program ... of our solutions at our client sites and ensuring a smooth handoff to the customer support organization post go-live. A hands-on leader who excels at customer … more
- Cengage Group (Chicago, IL)
- … in academic publishing, services, or other higher education sales; For-Profit market experience preferred + Digital product training experience in ... educational settings; direct digital training experience in a higher education setting highly desired Cengage Group's Higher Education business, Cengage,… more
- Deloitte (Chicago, IL)
- …sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, ... Customers Ops Healthcare Life Science Veeva CRM Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through… more
- Wabtec Corporation (Chicago, IL)
- …batteries + Experience leading multi-year technology investment programs + Experience leading customer /industry engagements + Familiarity with the industrial ... working with each of the product lines to incorporate new technology that reflects customer insight and a clear segment strategy + Create and maintain good… more
- PNC (Chicago, IL)
- …Act. * Experience in optimizing digital funnel strategies. o Experience in customer and prospect journey building and optimization. o Understanding of ... this position. **Preferred Skills** Advertising, Competitive Advantages, Content Marketing, Customer Solutions, Digital Marketing, Marketing Programs, Marketing… more
- Elevance Health (Chicago, IL)
- …board meetings, etc. + Provide insights that feed into journey orchestration, channel strategy , and digital experience to enhance consumer engagement. ... Marketing, and Consumer Experience . This leader will define the customer data vision, strategy , and roadmap-partnering closely with Growth Leadership… more
- Kelly Services (Mettawa, IL)
- …technology to facilitate user engagement Ensures alignment with corporate digital structure **Qualifications and Experience :** Bachelor's Degree: Bachelor's ... studies to yield actionable insights that help to shape strategy and tactics Measures usage and implementation; provides actionable...communications or IT preferred. 3-5 years of related work experience in the digital , design or communication… more