- Capital One (Chicago, IL)
- …& Governance: This team establishes the strategy to optimize Capital One's digital CX, including customer journey moments, metrics to optimize for, content ... Sr Director, Product Management - Customer Experience Foundations Product Management at...concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into consumer facing digital … more
- DoorDash (Chicago, IL)
- …and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach all DoorDash audiences (consumer, dasher, ... teams to improve upon the current delivery framework for marketing recommendations, customer insights, and media optimizations, all with the goal of enabling CPG… more
- UKG (Springfield, IL)
- …to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and ... Analytics + 8+ years of experience using customer data and analytics to inform strategy ,...as Tableau, Power BI, Gainsight, Salesforce, or equivalent tools. Digital Experience & Automation + 5+ years… more
- PagerDuty (Springfield, IL)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital ...organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for… more
- United Airlines (Chicago, IL)
- …you will lead the development and implementation of a new Airport Operations Customer Experience applications, hardware, and software, a key component of ... United's growth strategy . This technology will be seamlessly integrated with various...4+ years of application delivery and life cycle management experience + Understanding of digital platforms, tools,… more
- UKG (Springfield, IL)
- …Because at UKG, your work matters-and so do you. About the CXI Team The Customer Experience Intelligence team serves as both a growth engine and guardian of ... and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX)...for data analysis or predictive modeling to inform CX strategy or business recommendations. Professional Experience +… more
- Crate & Barrel (Northbrook, IL)
- …for a driven professional with an inclusive mindset to join our team as a Manager, Customer Experience . The Customer Experience (CX) Manager is a ... Fridays. A day in the life as a Manager, Customer Experience + Strategic Leadership: Own and...Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy , ensuring customer … more
- Wabtec Corporation (Chicago, IL)
- …team, Freight Customer Service, and Freight Pricing team, driving a strategy that meets their operational needs. You will define and execute IT programs ... will you be working with?** The Wabtec Services IT team supports the strategy , initiatives, and IT solutions/systems that unlock growth and productivity for Wabtec… more
- LinkedIn (Chicago, IL)
- …**Responsibilities: ** + Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer ... + Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs. + Drive new product adoption… more
- Google (Chicago, IL)
- …+ Bachelor's degree or equivalent practical experience . + 2 years of experience in digital advertising, consultative sales, digital media sales, business ... Programmatic Account Manager, Large Customer Sales _corporate_fare_ Google _place_ Chicago, IL, USA;...development, online media environment, or digital marketing role. + Experience working with… more