- Edgewell Personal Care (New York, NY)
- …DTC brands at Edgewell Personal Care. In this role, you will live and breathe customer experience and help tie customer -centric goals to high level business ... leadership to define priorities and maintain a roadmap for customer -facing enhancements including site features and promos.Write detailed user...love and that have a high business impact + Experience with DTC promo strategy and measurement… more
- JPMorgan Chase (New York, NY)
- …to inform new features and priorities + Execute on a comprehensive customer success strategy through proactive engagement, onboarding, expansion and execution, ... **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in customer success...years of experience or equivalent expertise in customer success roles in product or technology + Demonstrated… more
- Walmart (New York, NY)
- …to drive profitable growth, and use vision and creativity to impact the customer experience - Building relationships: you'll use your influencing and leadership ... degree in Business, Merchandising , or related field and 3 years' experience in merchandising, buying, financial planning, operations, or related area OR 5… more
- Confluent (Albany, NY)
- …several factors when determining compensation, including work history, education, professional experience , and location. The actual pay may vary depending on your ... skills, qualifications, experience , and work location. In addition, Confluent offers a...be expected to exceed territory growth, revenue quota, and customer satisfaction goals + Lead and manage a … more
- Capital One (New York, NY)
- …& Governance: This team establishes the strategy to optimize Capital One's digital CX, including customer journey moments, metrics to optimize for, content ... Sr Director, Product Management - Customer Experience Foundations Product Management at...concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into consumer facing digital … more
- UKG (Albany, NY)
- …to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and ... Analytics + 8+ years of experience using customer data and analytics to inform strategy ,...as Tableau, Power BI, Gainsight, Salesforce, or equivalent tools. Digital Experience & Automation + 5+ years… more
- ADP (New York, NY)
- **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager** Applications for this role will be accepted until 11/28/2025 ... to make your mark?** The WorkForce Software (WFS) **Sr. Customer Engagement and Experience Manager** will be...advocacy. This role sits at the intersection of content strategy , client experience , and marketing. You'll develop… more
- Amazon (New York, NY)
- …CSMs work backwards from the customers' cloud business case and defines the customer 's cloud migration/ digital transformation strategy which guides people, ... want you to be passionate about delivering a great customer experience , and to love to reach...have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS… more
- Citigroup (New York, NY)
- …with cross-functional teams to align strategies and priorities, including product development, digital platforms, analytics, and customer experience . + ... role will work closely with Analytics, Product, Risk and Digital to understand the customer lifecycle for...strategies to retain at-risk customers, working with Analytics and Customer Experience teams to identify signs of… more
- PagerDuty (Albany, NY)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital ...organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for… more
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