- SCI Shared Resources, LLC (Houston, TX)
- …and satisfaction throughout the digital customer lifecycle. **JOB RESPONSIBILITIES** ** Customer Experience Strategy & Customer Journey:** + ... continuous improvement. + **Manage and Maintain Customer Experience Landscape:** Manage and maintain digital products...Digital Leaders to develop and implement the CX strategy and future-state customer journey. Analyze … more
- UKG (Austin, TX)
- …to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and ... Analytics + 8+ years of experience using customer data and analytics to inform strategy ,...as Tableau, Power BI, Gainsight, Salesforce, or equivalent tools. Digital Experience & Automation + 5+ years… more
- Deloitte (Houston, TX)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... and customer value creation and capture, through customer and commercial strategies, digital products and...2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate… more
- Guidehouse (Lewisville, TX)
- …more of the following: + Energy transition and decarbonization strategy + Customer experience and digital engagement + Grid modernization and resilience ... client impact** in areas such as decarbonization strategy , grid modernization, customer transformation, and digital operations. + **Manage project teams** ,… more
- Baylor Scott & White Health (Dallas, TX)
- …you will turn customer feedback into actionable insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis ... OKRs and strategy drivers, and manage always-on dashboards that monitor customer sentiment and experience trends. You'll collaborate closely with analytics, … more
- Shaw Industries Inc (Dallas, TX)
- …and home center segments. The ideal candidate has B2B2C shopper marketing and customer co-marketing experiences, along with strong digital campaign creation and ... Business Management or similar relevant subject and 5+ years of experience in brand management, marketing, customer /channel/trade marketing, sales, channel… more
- PagerDuty (Austin, TX)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital ...organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for… more
- United Airlines (Houston, TX)
- …you will lead the development and implementation of a new Airport Operations Customer Experience applications, hardware, and software, a key component of ... United's growth strategy . This technology will be seamlessly integrated with various...4+ years of application delivery and life cycle management experience + Understanding of digital platforms, tools,… more
- UKG (Austin, TX)
- …Because at UKG, your work matters-and so do you. About the CXI Team The Customer Experience Intelligence team serves as both a growth engine and guardian of ... and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX)...for data analysis or predictive modeling to inform CX strategy or business recommendations. Professional Experience +… more
- Synchrony (Dallas, TX)
- …degree and 10+ years of experience in lifecycle, CRM, or customer experience marketing, preferably in financial services, fintech, or retail media. ... as business or team meetings, training and culture events._** **Essential Responsibilities:** ** Customer Lifecycle Strategy & Journey Design** + Own the full… more