- Galileo Financial Technologies, LLC (San Francisco, CA)
- …leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive ... collaboration to enhance the overall quality of UX Design. + Manage discipline-level planning based on actively gathered UX needs and priorities from PMs & Product… more
- The Hertz Corporation (Sacramento, CA)
- …operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function ... (SLAs, CSAT, cost-per-contact, etc.) + Managing vendor relationships, workforce planning , and technology strategy + Overseeing revenue-generating service channels… more