- The Hertz Corporation (Trenton, NJ)
- …operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function ... (SLAs, CSAT, cost-per-contact, etc.) + Managing vendor relationships, workforce planning , and technology strategy + Overseeing revenue-generating service channels… more
- Virtua Health (Mount Laurel, NJ)
- …coordination and resolution of revenue issues as they arise. Provide input to Director and Manager for annual Revenue Integrity planning process. Assist with ... 3 days remote. Job Summary: The position is responsible for root cause analytics along with audits to help identify opportunities, issues, and process improvement… more