- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …in: Marketing, Customer Experience, Operations Management or Product Management . + Familiarity with CRM platforms, marketing automation tools, and ... a week in our Walnut Creek, CA office. The Director of Member Retention Strategy and Program Management...Director aligns retention efforts across the organization. The Director strengthens Member loyalty , increases lifetime membership… more
- Robert Half The Creative Group (El Segundo, CA)
- …We're looking for a strategic, service-driven leader to oversee and enhance our customer experience and loyalty operations for a portfolio of high-growth, ... subscription-based brands. Reporting to the Director of Customer Experience, this role will...inspire both internal teams and external partners. Core Responsibilities Customer Experience & Loyalty Initiatives + Implement… more
- HP Inc. (Palo Alto, CA)
- …business goals, focusing on high-value target accounts to drive pipeline growth, customer loyalty , and retention. + ABM Transformation Leadership + Lead ... sales teams. + Cross-Functional Collaboration + Work closely with sales, product management , customer success, and executive leadership to drive integrated… more
- Fiserv (San Diego, CA)
- …+ 9+ years of quota-carrying experience in public sector solution sales and relationship management , driving strategies, tactics, and account plans to identify, ... make a difference at Fiserv. **Job Title** Sales Executive, Director **What does a successful Sales Director ...new and existing clients to ensure client satisfaction and loyalty . + Utilize CRM tools effectively to… more
- Xponential Fitness (Irvine, CA)
- …years of experience in consumer/membership marketing; franchise marketing experience required . CRM , analytics, and loyalty -program management including ... both the corporate and local store level. The Marketing Director is responsible for management of studio...creative development and execution. .Develop segmentation and lead campaign management with a thorough understanding of the customer… more
- LiveRamp (San Francisco, CA)
- …turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty , activating new partnerships, and maximizing the value ... or Identity + Minimum of 5 yrs as CSM/Account Director , or 8+ years customer facing with...with accounts $2M+ in ARR, or negotiation and project management skills + Nice to have experience in managing… more
- ServiceNow, Inc. (Santa Clara, CA)
- …to create seamless customer experiences and drive strong customer loyalty . Our products- Customer Service Management , Sales and Order Management ... Management -along with industry-verticalized solutions, can deliver omnichannel customer engagement and operations. These offerings unite front, middle, and… more
- Tomo Credit (San Francisco, CA)
- …lifetime value (LTV). You'll lead the vision for lifecycle strategy, championing customer engagement and loyalty while executing high-performing campaigns that ... own and scale our lifecycle marketing across the full customer journey for our consumer digital product. As the...Who You Are + Experience: 6+ years in lifecycle, CRM , or retention marketing for consumer digital products or… more
- DoorDash (San Francisco, CA)
- …DoorDash. We do this by delivering personalized, cross-channel experiences that drive loyalty , strengthen engagement, and help each audience find the products and ... with business goals. About the Role As the Senior Manager of Dasher Lifecycle Marketing, you will lead the...you will lead the team responsible for the end-to-end CRM strategy that supports Dashers across their full lifecycle,… more
- Kohler Co. (Palo Alto, CA)
- …identify at-risk customers, mitigate churn, maintain high NPS scores, and cultivate long-term loyalty while maximizing customer LTV + Manage and leverage our CDP ... subscription revenue, user growth goals, and implementing strategies to maximize customer acquisition and retention.This role will be pivotal in understanding our… more