- Highmark Health (Springfield, IL)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... Highmark Health Solutions, Health Plan Operations. **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities to include, but are not limited to: involved… more
- Highmark Health (Springfield, IL)
- …based on business need. **Preferred** + None **SKILLS** + Critical Thinking + Case Management + Customer Service + Oral & Written Communication Skills + ... of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected… more
- Guidehouse (Chicago, IL)
- …Services Program Blueprints and detailed program designs, including defining the desired customer and customer experience, the mix of programs and services, ... Patient Services offerings and identify novel ways to address persistent patient and customer challenges + Advise client partners on the optimal PS operating model… more
- Publicis Groupe (Chicago, IL)
- …accounting, legal, benefits, procurement, tax, real estate, treasury and risk management . We continually transform to keep pace with our ever-changing communications ... and implementing intelligent automation solutions that enhance operational efficiency, customer experience, and business scalability. The ideal candidate brings deep… more
- United Airlines (Chicago, IL)
- …United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued ... customer feedback, optimized partnerships, and innovative sales strategies, Sales...portfolio of the top 11 Global and National Travel Management Companies (TMCs). Collaborates with the MD of Global… more
- Verint Systems, Inc. (Springfield, IL)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... renewal and open enrollment processes, including obtaining and analyzing benchmark data and utilization data , identifying trends, preparing recommendations with… more
- Kyndryl (Springfield, IL)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... to ensure consistency and quality across IT systems Stakeholder Management + Communicate architecture plans, risks, issues and decisions...if you are hired to work at a client, customer , or partner location, you may be required to… more
- The Walt Disney Company (Chicago, IL)
- …Demand Side Platforms + Sales Leadership + Multimedia Sales Teams + Revenue Management & Automated Operations teams + Client Solutions & Addressable Enablement teams ... goals and lead day-to-day business. + Collaborate with the Data and Revenue Analytics teams to transform trend ...capabilities ad tech solutions to identify products gaps and customer needs. + Manage 4-6 Direct Reports. **Skills &… more
- The Hertz Corporation (Chicago, IL)
- …Vehicle Access, In-vehicle systems that optimize fleet unit economics and customer experiences. The starting salary is $180K; commensurate with experience. Posting ... with engineers, designers, and users + Understand a specific customer domain and identify the trends and opportunities in...to teach others + Navigate complex decision-making using product data & KPIs + Lead product strategy, planning, and… more
- Astellas Pharma (Northbrook, IL)
- …AI, analytics, and automation to modernize and enhance global customer engagement capabilities. **Essential Job Responsibilities:** **_Network Leadership & ... the global architecture and support model for all call center and customer engagement platforms (voice, IVR, CTI, omnichannel). + Lead digital transformation of… more