- Astellas Pharma (Northbrook, IL)
- …that our architecture and operations align to our enterprise-wide Zero Trust strategy . The successful candidate will also lead innovation in call center ... AI, analytics, and automation to modernize and enhance global customer engagement capabilities. **Essential Job Responsibilities:** **_Network Leadership &… more
- Google (Chicago, IL)
- …capacity of a technical Solution Architect in a cloud computing environment in customer /partner facing roles. + 10 years of experience with Large Language Models ... (LLMs), Agentic frameworks, Agentic workflows, Open Source, Big Data , Machine Learning, and numerical programming frameworks. + 5 years of experience with AI… more
- AbbVie (Mettawa, IL)
- …Gastro Market dynamics and trends as well as collect insights on customer behavior to propose marketing strategies and tactics across geographical regions (EUROPE ... responsibility includes, but is not limited to, defining product positioning, customer segmentation, campaign messaging, product branding etc + Maintain regular… more
- Lumen (Springfield, IL)
- …connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building ... scaling operating models and capabilities that drive productivity and performance across Sales and Customer Success teams in all GTM segments - LE, MM, GPS, PS, WS.… more
- Publicis Groupe (Chicago, IL)
- …Marketing. This will be a data -focused role that involves working with clients on data strategy , data onboarding, and data insights. You'll also work ... CDPs, 3rd Party data , pixels and Ad Servers * Familiarity with customer acquisition goals and optimizing to CPA, CTR, Completion Rate, etc. * Strong analytical… more
- Highmark Health (Springfield, IL)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... **JOB SUMMARY** We are seeking a visionary and experienced Data Science Manager to lead our team of innovative...AI Platforms and Services team. Reporting directly to the Director of AI Platforms and Services, this pivotal role… more
- Walgreens (Deerfield, IL)
- …investment. **Job Responsibilities** + Assists the Customer Value VP and Director in developing high level strategy for orchestrating value across different ... Merchandise Planning, Pricing, Marketing, Finance, and Insights) to help build and track our strategy to deliver value to the customer in the most effective way… more
- The Hertz Corporation (Springfield, IL)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of...repeat rentals and Net Promoter Score + Building a data -driven feedback loop to prioritize fixes that matter most… more
- Zurich NA (Chicago, IL)
- AVP, Customer Risk Insights Consultant 122606 Zurich is seeking an AVP, Customer Risk Insights Consultant to join our Customer Risk Insights team in ... the highest-level senior consultant leading projects and insights work focused on the customer , who are often cross-functional and highly visible. The Customer … more
- Walgreens (Deerfield, IL)
- …and services. This role is responsible for leading activities as determined by the Director of B2B Customer Success that are associated with account operations, ... **Job Description:** **Job Summary** The Manager of B2B Customer Success plays a critical role in ensuring our Business to Business (B2B) clients receive the highest… more