• Director , Customer…

    Otsuka America Pharmaceutical Inc. (Austin, TX)
    **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
    Otsuka America Pharmaceutical Inc. (11/26/25)
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  • Senior Engineering Manager ( Customer…

    Coinbase (Austin, TX)
    …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
    Coinbase (11/05/25)
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  • Director , External Expert Strategy…

    Otsuka America Pharmaceutical Inc. (Austin, TX)
    The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
    Otsuka America Pharmaceutical Inc. (12/16/25)
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  • Associate Director , R&D HCP…

    Otsuka America Pharmaceutical Inc. (Austin, TX)
    …and ethical standards governing HCP interactions globally + Familiarity with digital engagement platforms , CRM systems, and data-driven engagement models ... **Job Summary** The Associate Director , R&D HCP Engagement CoE is...experts, ensuring the CoE service model evolves based on customer needs and reputational impact + Develop and implement… more
    Otsuka America Pharmaceutical Inc. (12/16/25)
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  • Customer Experience Director

    SCI Shared Resources, LLC (Houston, TX)
    …that each digital product enables the customer journey. Build KPIs for customer engagement touchpoints to measure value delivered. + **Define, Measure, and ... Interfaces:** Improve and standardize user interfaces, experiences, and journeys across the customer engagement spectrum. Identify and develop customer … more
    SCI Shared Resources, LLC (10/06/25)
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  • Director , IT (Telecom / Genesys Cloud)…

    Molina Healthcare (TX)
    …Ensure high reliability, availability, and performance across all communication and engagement platforms . + Implement observability, automation, and AIOps ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...authentication, and data privacy controls across all communication and engagement platforms . + Partner with Security and… more
    Molina Healthcare (11/21/25)
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  • Senior Director , Customer Support

    EMS LINQ (Austin, TX)
    …for improvement and implement solutions to enhance the overall support experience. ** Customer Engagement and Escalation Management:** + Oversee the resolution of ... and educators navigate their daily challenges. **About The Role:** As the Senior Director of Customer Support, you will play a critical role leading… more
    EMS LINQ (12/04/25)
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  • Senior Director Case Management

    Houston Methodist (Houston, TX)
    …efficiency to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement , adequate staffing ... At Houston Methodist, the Sr Director Case Management position is responsible for providing...goal for department turnover and/or system metrics on employee engagement indicators. + Provides leadership and communication to maintain… more
    Houston Methodist (10/16/25)
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  • Director , Marketing Technology Lead…

    Capital One (Austin, TX)
    …roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement , Retention). + Evaluation & Selection: ... Director , Marketing Technology Lead - Capital One Software...a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (eg, Demandbase, Terminus). + Familiarity with Customer… more
    Capital One (12/20/25)
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  • Director , Audit- Global Payment Network

    Capital One (Plano, TX)
    Director , Audit- Global Payment Network **Overview:** Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance ... drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus… more
    Capital One (12/14/25)
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