- UKG (Sacramento, CA)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Capital One (San Francisco, CA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... establishes the strategy to optimize Capital One's digital CX, including customer journey moments, metrics to optimize for, content ranking and filtering, and… more
- Genentech (South San Francisco, CA)
- …Serve as the direct business partner and trusted strategic advisor to the Customer Engagement (CE) leadership team, US Medical (USM) leadership team, and ... initiatives. + _Cross-Functional Partnership_ : Collaborate closely with Marketing Squads, Customer Engagement , US Medical, Compliance, and People & Culture… more
- Trellix (Sacramento, CA)
- … experiences and fosters brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement , retention, loyalty, upsell and ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...progressive experience in marketing with a focus on intentional customer engagement . **_Company Benefits and Perks:_** We… more
- Sinclair Broadcast Group (Santa Monica, CA)
- …+ 8+ years of experience in CRM, lifecycle marketing, or customer engagement roles, preferably within media, entertainment, or subscription-based ... strategic and data-driven leader to join our team as Director , Customer Relationship Management (CRM). This role...strategy , serving as a key driver of audience engagement , retention, and growth across our expanding digital ecosystem.… more
- BeOne Medicines (San Mateo, CA)
- …and technology - those who thrive where meaningful impact meets scale. As ** Director , Product Management - Customer Experience, Oncology** , you will define ... and lead the strategy for BeOne's next-generation customer experience technologies...to identify friction points and build solutions that deepen engagement and trust. + Oversee platform integrations across **Salesforce,… more
- Rubrik (Palo Alto, CA)
- ** Director , Renewals and Customer Success Operations** **Location: Palo Alto, CA. US** **Role overview:** As the Operations Director for Renewal and ... Responsibilities:** + Design and execute a comprehensive renewal and customer success operations strategy that aligns with...Customer Success team to develop and execute proactive engagement plans that deliver value to customers and boost… more
- Stanford Health Care (Palo Alto, CA)
- …team and function. + Procurement strategic thought leader and partner for Administrative Director , Procurement Ops & Strategy to help Supply Chain achieve and ... sustain best-in-class performance across key metrics. + Provides input to Administrative Director , Procurement Ops & Strategy on change implementations and… more
- Merck (Sacramento, CA)
- …operational efficiency and drives customer success. Reporting to the Executive Director of Channel Operations and Engagement , this individual will lead a ... treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic...be accountable for the performance and results of the Customer Support department inclusive of strategy and… more
- Lumen (Sacramento, CA)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... organization, responsible for shaping and executing a comprehensive insights strategy that informs customer -centric decision-making across marketing, product… more