- UKG (Trenton, NJ)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Trellix (Trenton, NJ)
- … experiences and fosters brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement , retention, loyalty, upsell and ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...progressive experience in marketing with a focus on intentional customer engagement . **_Company Benefits and Perks:_** We… more
- Merck (Trenton, NJ)
- …operational efficiency and drives customer success. Reporting to the Executive Director of Channel Operations and Engagement , this individual will lead a ... treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic...be accountable for the performance and results of the Customer Support department inclusive of strategy and… more
- Lumen (Trenton, NJ)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... organization, responsible for shaping and executing a comprehensive insights strategy that informs customer -centric decision-making across marketing, product… more
- JPMorgan Chase (Jersey City, NJ)
- …customer experiences. **Job responsibilities** + Develops and executes a comprehensive customer success strategy through proactive engagement , onboarding, ... and cultivate lasting customer relationships. As a ** Customer Success Director ** within **JPMC's Central Infrastructure...retention, research, and expansion + Builds and owns the strategy for key success metrics to track customer… more
- Bristol Myers Squibb (Madison, NJ)
- …other Scientific Communications & Engagement team (eg, Customer Engagement , Field Medical Excellence, Congress Strategy , Training & Compliance) to ... Read more: careers.bms.com/working-with-us . We are seeking a WWMO Medical Communications Director with a deep understanding of the relevant disease states, medical… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …Summary** The Director , HCP Marketing Lead guides the healthcare provider (HCP) engagement strategy for Centanafadine, a novel launch product for ADHD. This ... Strategy & Execution:** Develop and execute a comprehensive HCP engagement strategy , ensuring alignment with brandobjectivesand competitive positioning. +… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …candidate will bring deep expertise in learning, medical affairs operations, and field engagement strategy to elevate the impact of medical teams in delivering ... on industry trends, regulatory requirements, and innovations in medical education and field engagement . **Change Leadership and Customer Focus** + Serve as a… more
- PagerDuty (Trenton, NJ)
- … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Sanofi Group (Morristown, NJ)
- …Development in support of critical business initiatives. **Strategic Partnerships and Customer Strategy ** + Effectively engage, navigate, and influence complex ... insights to Sanofi Vaccine's selling model. **Business Analytics & Customer Segment Strategy ** + Apply advanced market...changes. Create efficient and effective plans to consistently meet customer engagement metrics (eg calls & contacts… more