- JPMorgan Chase (New York, NY)
- …ways-of-working to drive productivity and engagement at scale! As a Product Strategy Operating Model Lead - Executive Director , you will lead innovation ... + Define and continuously refine a multi-year product operating model strategy -grounded in customer needs, competitive analysis, and Global Banking… more
- Centene Corporation (Queens, NY)
- …flexibility. **Position Purpose:** The Director of Digital and Database Marketing Strategy is an innovative and customer -centric leader who is responsible ... marketing professionals + Lead digital communications and social media strategy , including audience development, content creation, and distribution across multiple… more
- Publicis Groupe (New York, NY)
- …+ Data Analysis and Storytelling + CRM Strategy Planning + Next Best Action/ Engagement Strategy + Field Force Activations + Able to become deeply immersed in ... person, let's chat. **Overview** **Saatchi & Saatchi Wellness is looking for a Director , Experience Strategy .** Are you an innovative Experience Strategist who's… more
- iHeartMedia (New York, NY)
- …_*_ Align with marketing, sales, and product teams to support launches, talent engagement , and promotions _*_ Map customer journeys to deliver a seamless ... Need:** We're seeking a strategic CRM and Martech leader to deepen engagement with iHeartRadio app users. You'll drive personalized, data-driven communications and… more
- UKG (Albany, NY)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... establishes the strategy to optimize Capital One's digital CX, including customer journey moments, metrics to optimize for, content ranking and filtering, and… more
- Trellix (Albany, NY)
- … experiences and fosters brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement , retention, loyalty, upsell and ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...progressive experience in marketing with a focus on intentional customer engagement . **_Company Benefits and Perks:_** We… more
- Merck (Albany, NY)
- …operational efficiency and drives customer success. Reporting to the Executive Director of Channel Operations and Engagement , this individual will lead a ... treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic...be accountable for the performance and results of the Customer Support department inclusive of strategy and… more
- Lumen (Albany, NY)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... organization, responsible for shaping and executing a comprehensive insights strategy that informs customer -centric decision-making across marketing, product… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... products, value propositions and excellent service to NYPA customers. Engages in customer strategy planning and retention strategies. Develops new products to… more