- Prime Therapeutics (Tallahassee, FL)
- … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify ... problems and help them to achieve their goals. This position develops Customer Experience strategies for multiple customer types (member, clients, health… more
- Celestica (Orlando, FL)
- …experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and ... revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary… more
- Rubrik (Tallahassee, FL)
- …management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. As ** Director , CXO Customer Advocacy** , you will shape and scale a ... Demonstrated success engaging C-level stakeholders and driving peer-based advocacy initiatives. + Experience working with GTM teams to match customer advocates… more
- AssistRx (Orlando, FL)
- Director , Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty ... appropriately sets and manages expectations. + Ensures a seamless experience through all phases of the customer ...seamless experience through all phases of the customer relationship. + Deeply understands customer goals… more
- Biller Genie (Orlando, FL)
- We are seeking a Director of Customer Support to completely modernize and professionalize our customer support operations. Reporting directly to the ... technical support teams in B2B SaaS environments. + Hands-on experience deploying AI/ML solutions in customer support...+ Hands-on experience deploying AI/ML solutions in customer support (eg Intercom Fin, Zendesk AI, GPT integrations).… more
- Verint Systems, Inc. (Tallahassee, FL)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... Director is to drive profitable growth and maintain customer relationships with achievement of targeted financial metrics. The...+ Bachelors degree in a related field or equivalent experience . + 12+ years' experience working in… more
- AdventHealth (Wesley Chapel, FL)
- …needs of residents in west and central Pasco. **The role you'll contribute:** The Director - Patient Experience provides the strategic vision and leads the ... internal dynamics of patient and family centered care and experience . The Director works closely with the...Initiatives for strategic planning as it relates to Patient Experience and Customer Satisfaction. Proactively meets with… more
- AdventHealth (Orlando, FL)
- …participates in planning the success of patient experience and outstanding customer service activities. The Director promotes a learning environment that is ... and federal agencies and accrediting bodies. In addition, the Director actively participates in outstanding customer service...of Nursing or relevant field. . 5 years of experience in nursing . 2 years of experience… more
- Northrop Grumman (Melbourne, FL)
- …part of history, they're making history. Northrop Grumman is currently seeking a Director , Aeronautics Customer Engagement (CE) to oversee customer ... the Director Business Development Operations 2, Aeronautics Systems, this Director is responsible for establishing and coordinating customer engagements that… more
- Owens & Minor (Naples, FL)
- …that projects are staffed professionally and that resources maximized to ensure customer success. The Director ; QSight Hospital Operations develops staffing ... may vary based on job related factors such as experience , skills, education and location. **Position Summary** The On-Site...services. Works with Sr Manager QSight Operations and Sr. Director of Customer Excellence and Implementation to… more