- Capital One (New York, NY)
- Director , Product Management, Card Capabilities ** Director , Product Management** Product Management at Capital One is a booming, vibrant craft that requires ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Cardinal Health (Albany, NY)
- …**Position Summary:** Reporting directly to the General Manager (GM) of Averon, the Director of GPO Operations plays a pivotal and strategic role within the ... essential to delivering high-quality services. A key responsibility of the Director is to ensure consistency in operational procedures, promote efficient workflows,… more
- Hartwick College (Oneonta, NY)
- …and student accounts operations, emphasizing a student-centered approach to service and customer experience . Reporting directly to the Vice President for ... Date: November 18, 2025 Title: Executive Director of Financial Aid and Student Accounts Description:...and Return of Title IV funds financial aid processes. Customer Experience and Student Support: + Lead… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking a Director , Business Analytics, Oncology (Lung) to join our team! **In this role, a typical day might include:** The Director , Business ... Analytics, Oncology (Lung) will report into the Senior Director , Insights & Analytics, Oncology (Lung), within the Commercial Strategy and Insights and Analytics… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... **Job Description** **We are looking for a seasoned Global Director of Partner Governance & Processes to lead the...deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- City of New York (New York, NY)
- …Resources (OHR) seeks a dynamic and highly motivated individual to serve as Senior Director of Payroll and Timekeeping. The Senior Director of Payroll and ... well as the agency's policies and procedures. The Senior Director will provide a full range of HR support...OLR regarding payroll issues. - Provide a high-level of customer service to NYC Aging employees and investigate payroll… more
- Mastercard (Harrison, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director , Open Finance & Developers Experience - Commercialization Strategy ... and stakeholder management skills across global teams. * Analytical mindset with experience in market research, customer insights, and performance tracking. *… more
- Dow Jones (New York, NY)
- …to turn insights and analyses into actionable strategies across pricing, communications, and customer experience , to increase retention and LTV. + Partner with ... **About the Role:** The Associate Director , Retention Marketing & Subscriber Cohort Analysis leads...office 3 days every week + 10 years of experience working in customer /subscriber retention with a… more
- College of Mount Saint Vincent (New York, NY)
- …upbeat attitude; have a proactive approach in a fast-paced work environment + Experience providing excellent customer service and have the ability to use ... our obligations to each other. Job Description The Assistant Director of Financial Aid, reporting to the Director...key offices at the University in order to improve customer satisfaction. This is a temporary, hourly, part-time, hybrid… more
- Prime Care Coordination (Webster, NY)
- Summary The Associate Director of Person-Centered Services is responsible for operational oversight of a variety of CDS Monarch Services. These services may include, ... reports + Prepares and submits reports in a timely manner to the Director of Person-Centered Services as needed + Provides sufficient monitoring, training, and… more