- The Hertz Corporation (Austin, TX)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery**...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- ServiceNow, Inc. (Addison, TX)
- …the organization, ensuring scalability, security, and interoperability. + AI Optimization & Customer Experience : Leverage AI to enhance customer journeys, ... software company of the 21st century. **As the Senior Director of Customer Success Product, you will...least 5 years in senior leadership roles. + Proven experience in delivering exceptional customer technology experiences… more
- Celestica (Houston, TX)
- …and down internally and externally in critical situations. Will need to develop Director and VP-level relationships with the customer and prioritize multiple ... Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global … more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations… more
- Boehringer Ingelheim (San Antonio, TX)
- **Description** Under the direction of the Franchise Business Director and in partnership with cross functional Franchise colleagues, the Customer Engagement ... impact in the marketplace. + Works effectively with all customer facing roles in each geography to meet ...years of Pharmaceutical/Medical sales or marketing. + Project management experience preferred. + Experience in developing and… more
- Wolters Kluwer (Austin, TX)
- …experience in licensing to resolve complex operational problems while ensuring a positive customer experience . You will act as a key team member, contributing ... In this role, you will report to the Associate Director , Customer Service and work a hybrid...licensing requirements. **Qualifications:** * Bachelor's degree or equivalent work experience . * 2+ years' experience in business… more
- R1 RCM (Austin, TX)
- …**Requirements** + Proven experience in a leadership role focused on customer partnerships or account management. ( Director and above) + Exceptional ... improvement. + Drive the development of innovative solutions that enhance customer experience and engagement. + Mentor and lead a high-performing team dedicated… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 **Job ... Title:** Customer Focused Team Manager 3 **Job Code:** MG3-OPS-CFT **Job...and in overall financial performance and. Reports to a Director or General Manager, and may have dotted line… more
- Sage (Austin, TX)
- …with the wider Inventory Planner team. The role reports to the Senior Director of Customer Success. Key Responsibilities: * Own overall relationship with ... of the Inventory Planner product Requirements: * 3-5 years of prior experience in Customer Success or equivalent history of increasing customer satisfaction,… more
- onsemi (Allen, TX)
- …and developing customer relationships & partnership alliance. Reporting to the US Customer Quality Director in the US CQE organization, you will be the ... ** Customer Quality Engineer/Manager** The ** Customer Quality...high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place… more