- Mass Markets (Killeen, TX)
- …background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- ITW (Houston, TX)
- …revenue forecasting, funnel analysis, and the provision of sales data to the Commercial Director and their team. **Sales & Customer Engagement** + Serve as the ... insights by asking strategic questions and aligning with key commercial growth objectives. ** Customer Service & Operations ** + Review and validate customer … more
- Celestica (Houston, TX)
- …and down internally and externally in critical situations. Will need to develop Director and VP-level relationships with the customer and prioritize multiple ... New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of...Development Management + Industry, Market & Technology Knowledge + Operations and supply chain experience + Financial… more
- Wolters Kluwer (Houston, TX)
- … Success Specialist (** **Project Manager** ), you will build upon your initial customer service experience to manage more integrated aspects of the customer ... connecting with colleagues. You will report to the [Manager, Customer Service Operations ], and work under the...], and work under the leadership of the [Associate Director , Customer Success]. This role is a… more
- Celestica (Richardson, TX)
- …State/Province: Texas City: Richardson **General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** ... Manager 3 **SAP Short Name:** MG3 **Job Title:** Customer Focused Team Manager 3 **Job Code:** MG3-OPS-CFT **Job...and in overall financial performance and. Reports to a Director or General Manager, and may have dotted line… more
- Merck (Austin, TX)
- …License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design, Customer Experience ... Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the...healthcare environment. + Previous sales, account management, consultative, or customer service experience . + Experience … more
- ServiceNow, Inc. (Addison, TX)
- …the organization, ensuring scalability, security, and interoperability. + AI Optimization & Customer Experience : Leverage AI to enhance customer journeys, ... software company of the 21st century. **As the Senior Director of Customer Success Product, you will...least 5 years in senior leadership roles. + Proven experience in delivering exceptional customer technology experiences… more
- Boehringer Ingelheim (San Antonio, TX)
- **Description** Under the direction of the Franchise Business Director and in partnership with cross functional Franchise colleagues, the Customer Engagement ... CES role encompasses a self-directed work environment with day-to-day operations and decisions, utilizing product knowledge, demonstrating selling skills and… more
- Wolters Kluwer (Austin, TX)
- …experience in licensing to resolve complex operational problems while ensuring a positive customer experience . You will act as a key team member, contributing ... In this role, you will report to the Associate Director , Customer Service and work a hybrid...other support software. * Process Improvement: Skilled in optimizing customer service operations . * Industry Knowledge: Updated… more
- onsemi (Richardson, TX)
- …and developing customer relationships & partnership alliance. Reporting to the US Customer Quality Director in the US CQE organization, you will be the ... ** Customer Quality Engineer/Manager** The ** Customer Quality...Test Engineering, Product Quality, Central Engineering, Manufacturing & BU Operations is needed. **onsemi** (Nasdaq: ON) is driving disruptive… more