- Wolters Kluwer (New York, NY)
- …responsibilities** The Director , LRUS Product Management, GTM, Segment, Market Research is responsible for customer -centric, strategic planning for all ... techniques; creation of other documentation/materials to support the Sales team. The Director , LRUS Product Management, GTM, Segment, Market Research provides… more
- New York Power Authority (White Plains, NY)
- Director , Research & Development Location: White Plains, US **Summary** Leads research , design, and development activities to improve NYPA's energy services. ... This includes working with NYPA's internal constituencies as well as external research and development organizations to develop, implement, test, and evaluate the… more
- Capital One (New York, NY)
- …complex AI/ML research into tangible business outcomes, improving customer experience through real-time, intelligent digital assistance, by identifying ... Senior Director , Data Science - Customer Core...PhD in Computer Engineering plus 10 years of relevant experience , prior publication/ research experience referred… more
- Pixalate, Inc. (New York, NY)
- Director , Customer Success Employment Type: Full-Time Location: Hybrid in NYC Area (US-Based Applicants Only) Pixalate is an online trust and safety platform ... a dynamic, data-driven, and charismatic candidate to fill our Director of Customer Success in the East...fields (or equivalent experience ) + 4+ years experience in client-facing customer success, technical account… more
- City of New York (New York, NY)
- …burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in ... will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director . ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Operations (SDO) unit is… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along ... our citywide network of meters and meter reading devices. Bureau of Customer Services serves approximately 836,000 customers and generates more than $4 billion… more
- City of New York (New York, NY)
- …and with wide latitude for independent decision-making and judgement, the Bureau of Customer Services seeks a Director for our new Service Termination Unit. ... The Director will assist the Collections Unit Director in planning, coordinating, and executing the service termination...possess at least one (1) year of satisfactory supervisory experience in a customer service environment. The… more
- Robert Half The Creative Group (Pearl River, NY)
- …We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic ... first-party and third-party data, ad server logs, and market research , to uncover insights that refine marketing strategies. *...practices. Requirements * A minimum of 7 years of experience in marketing analytics, with expertise in digital media,… more
- CUNY (New York, NY)
- …the RWC to support the diverse student body of the college. The Assistant Director will, therefore, bring experience teaching and supporting a multilingual and ... from all backgrounds to engage in a rigorous educational experience that prepares them to become leaders and innovators...of the Writing Center in the absence of the Director + Keep abreast of current research … more
- Binghamton University (Binghamton, NY)
- …fulfillment, lending, and other requests as needed. + Service excellence: Prioritize customer service, user experience , accessibility, and ease of access; assess ... About the Binghamton University Libraries: The Binghamton University Libraries provides research collections in electronic (over 2 million and growing) and print… more