- Applied Materials (Santa Clara, CA)
- …software application and defect knowledge base. - Collaborate with customer -facing engineers to understand fab defect troubleshooting methodologies, requirements, ... teams or initiatives; provides thought leadership. + Supports overall business strategy . **Problem Solving** + Proactively identifies and solves the most complex… more
- Lumen (Sacramento, CA)
- …plan and the commercial initiatives underpinning that plan. Reporting to the Sr Director of Commercial Excellence - Customer Success, you will lead ... degree required; MBA or relevant advanced degree preferred. + 8-10 years of experience in strategy , operations, consulting, or program management roles. +… more
- BeOne Medicines (San Mateo, CA)
- …Community Practices, and National Accounts. This role will report to the Senior Director of Channel and GTN Strategy . **Essential Functions:** + Lead the ... of solid tumor therapeutic areas, the buy-and-bill process, as well as the US provider customer segments, including IDNs, Health Systems, Dedicated Cancer Centers,… more
- The Hertz Corporation (Sacramento, CA)
- …experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations ... We are seeking a Customer Experience Manager to lead CX strategy ...at a strategic level, often interfacing with VP- and Director -level leaders, while also engaging directly with frontline leadership… more
- Genentech (South San Francisco, CA)
- …storytellers - accountable to inform positioning using an insight-driven marketing strategy , deliver simple compelling customer -led content creation, and design ... for today's innovations, and fuel tomorrow's breakthroughs. Reporting to the Marketing Team Director - Organized Customer , the Customer Marketing Manager… more
- The Hertz Corporation (Sacramento, CA)
- …brand creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical ... to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery**...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- ITT (Valencia, CA)
- …with the appropriate sensitivity. + Identifies and drives options that support ITT's strategy /business goals as well as customer needs. + Negotiates mutually ... Service Manager (CSM), under the direction of the Director (s) of Sales is responsible for all inside sales... and ITT by leveraging his/her understanding of the Customer 's business as well as ITT's strategy .… more
- Sharp HealthCare (San Diego, CA)
- …**What You Will Do** Reporting to Director , Marketing and Customer Strategy , the Program Manager of User Experience (UX) is responsible for leading, ... progressive responsibility and relevant experience in providing marketing and/or customer strategy expertise, such as driving continual UX enhancements,… more
- Celestica (San Jose, CA)
- …and down internally and externally in critical situations. Will need to develop Director and VP-level relationships with the customer and prioritize multiple ... growth staff to create solutions and strategies for business awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops… more
- Veterans Affairs, Veterans Health Administration (Los Angeles, CA)
- … improvement. Collaborate with departments and units to operationalize Patient Experience strategy . Responsible for providing feedback on administrative matters ... Customer Service Specialist serves as the Chief Experience Officer (CXO), reporting to the Office of the...Officer (CXO), reporting to the Office of the Executive Director , who oversees all Ambulatory Care Centers (ACC), Community-Based… more