- EDB (Richmond, VA)
- …success, drive continuous improvement, and report performance to senior leadership. + ** Customer Experience :** + Transform support into a value creation ... position the support organization as a key driver of customer value. The Sr. Director will oversee...service delivery, with at least 5 years at the Director level. + Hands-on experience with support… more
- Ralliant (Richmond, VA)
- …including pricing, positioning, articulating value propositions, building a differentiated strategy , understanding customer needs, and more. + Analytical ... Components product categories. This role will work directly with the Sr. Director , Global Product Management to define product vision, set strategic goals, and… more
- Capital One (Mclean, VA)
- …proficiency in modern programming languages and data processing frameworks + 3+ years of experience with Data strategy , AI and ML Technologies + AWS Solution ... at the heart of Capital One's long-term risk management strategy . As the senior-most engineer reporting directly to the...As the senior-most engineer reporting directly to the Senior Director , you will be the lead technical expert for… more
- SAIC (Arlington, VA)
- …**Space Technology Advisor** with an active **TS/SCI clearance** to support the Principal Director , Space Technology in the Office of the Under Secretary of Defense ... program. The systems engineer's primary roles are to support Principle Director (PD), Space Technology research and development strategic planning activities to… more
- Hilton (Mclean, VA)
- …experience + Loyalty experience \- familiarity with loyalty program mechanics, customer segmentation, and brand strategy \. **WHAT IT IS LIKE WORKING FOR ... and adventures\. On the Partnerships and Adventures team reporting to the Director Customer Partnerships Development, you will be responsible for establishing,… more
- Wolters Kluwer (Richmond, VA)
- …work closely with product strategy , marketing, technology, content operations, user experience , customer service and others in the organization. This is an ... will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and… more
- Highmark Health (Richmond, VA)
- …in an established time frame, while incorporating a sound business plan strategy to support and execute recruitment efforts that include existing and prospective ... data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider contract,… more
- Elevance Health (Roanoke, VA)
- …background. **Preferred Skills, Capabilities and Experiences:** + FEP Claims or Customer Service experience highly preferred. + Strong written, verbal, ... subject matter expertise for a variety of Federal Employee Program (FEP) Customer Care training programs and content documentation such as scripts and reference… more
- EDB (Richmond, VA)
- …new product line. Reporting directly to the CPO, you will define the strategy , build the team, design the governance framework, and launch innovative solutions that ... regulatory scrutiny. **Your impact will be:** + Defining and owning the go-to-market strategy and roadmap for EDB's data & AI governance offering, aligned with… more
- City Wide Facility Solutions (Virginia Beach, VA)
- …Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term ... Wide building solutions and/or products. + Formulate and manage an effective service strategy and schedule tailored to each client. + Negotiate and enter into… more
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