- Capital One (Mclean, VA)
- …will be optimizing key user flows to improve task completion and customer satisfaction while building a content-rich experience that elevates discoverability ... Manager, Product Designer to join the Capital One Software Experience Design team supporting our digital experiences & site...our Software website team. As a partner to the Director of Product, this is a foundational role focused… more
- Datavant (Richmond, VA)
- …for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across ... observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives.… more
- HCA Healthcare (Richmond, VA)
- …is responsible for assisting in the development and evolution of the overall strategy for Physician Services Coding Operations. The RCOM is responsible for oversight ... management as applicable. The RCOM assists the Regional Coding Operations Director with the oversight and implementation of Coding Operations operational planning,… more
- Zscaler (VA)
- …we are building a culture of execution centered on ** customer obsession,** collaboration, ownership and accountability. We value high-impact, high-accountability ... Federal to join our Marketing Team. Reporting to the Director of Marketing - Federal, you will be responsible...sales, and channel teams to deliver a unified GTM strategy + Strategically planning and executing multi-channel programs and… more
- Cayuse Holdings (Richmond, VA)
- …staff, ensuring all team members are fully equipped to deliver high-quality customer support. + Implement a strategy for continuous improvement, including ... Public Health, Healthcare Administration, or a related field. + 5+ years of experience managing complex customer service operations, preferably in a health… more
- Sharecare (Richmond, VA)
- …office every Tuesday.** **Job Summary:** Working in tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client ... understanding of DTC and HCP clients' ROI / CPA, audience goals, marketing strategy and demographics, the Account Manager helps clients and Sales partners develop,… more
- Novo Nordisk (Petersburg, VA)
- …site is designed to strengthen and accelerate our Small Molecule (SMOL) strategy while amplifying our operational capacity. This is to safeguard and support ... aligns with strategic goals for the site. Relationships Reports to Associate Director . Essential Functions + Implement financial internal controls for the site +… more
- Northrop Grumman (Mclean, VA)
- …Technology Programs organization + Assist in creating, maintaining, and implementing a customer engagement strategy with the R&D organizations for each Internal ... travel is required. This position is a critical role within the Strategy and Market Development team, driving the Division's long-term growth. The selected… more
- MongoDB (Vienna, VA)
- …model. **As an ideal candidate, you will have** + Ideally, 12+ years of related experience in a customer facing role, minimum 7 years of pre-sales experience ... software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and… more
- Northrop Grumman (Mclean, VA)
- …for all aspects of the contracts portfolio delivering strong customer satisfaction, successful financial performance, risk mitigation, change management, and ... new business strategy . Additionally, the successful candidate will be responsible for...of sources. + Demonstrate commitment and energy to meet customer needs with the ability to provide concise and… more