- Coinbase (Springfield, IL)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights to improve quality and performance. ... * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, buying… more
- CVS Health (Chicago, IL)
- …effective signage, digital tools, and other resources. You will collaborate closely with the Insights team to uncover customer insights related to evolving ... insights on customer and field interactions. + Initiate customer insights and research initiatives, implementing data-driven recommendations that inform… more
- Astellas Pharma (Northbrook, IL)
- …strategy by developing and implementing long-term planning processes, targeting tools and customer insights , sales impact KPIs and metrics to optimize sales ... departmental stakeholders Field Analytics, Sales, Brand, Incentive Compensation, Data Enablement, Customer Insights and Field Technology and DigitalX teams +… more
- Publicis Groupe (Chicago, IL)
- …of the world's best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global ... professionals come from myriad disciplines and backgrounds: data, analytics, and insights , content and creative production, communications and strategy, finance and… more
- Ford Motor Company (Springfield, IL)
- …Drive the adoption of advanced analytics tools and techniques to generate deep insights into customer behavior, service usage, revenue optimization and business ... developing and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams. The Global Data, … more
- Publicis Groupe (Chicago, IL)
- …of the world's best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global ... professionals come from myriad disciplines and backgrounds: data, analytics, and insights , content and creative production, communications and strategy, finance and… more
- Abbott (Lake Forest, IL)
- …team. This role will report to the US Infectious Disease Commercial Excellence Director and aims to enable commercial strategy and drive profitable sales growth in ... contributions will be instrumental in standardizing, automating, and providing analytical insights and reports, while driving data integrity. The Senior Commercial… more
- American Medical Association (Chicago, IL)
- …retention and growth + Gain access to C-Suite and Executive Leadership to monitor customer satisfaction, gather insights to meet customer goals and ... this capacity, the Account Manager will work with the Director and Vice President to drive partner engagement via...to mitigate the risk. Business Development + Provide competitive insights and new and enhanced product ideas captured during… more
- Jacobs (Chicago, IL)
- …of Jacobs' global events community, this role collaborates with the Strategic Events Director , Global Marketing and other regional and business unit event leads to ... while adapting processes for practical application. * Partner with Strategic Events Director and global event peers to ensure consistent ROI measurement, event… more
- Meta (Springfield, IL)
- …critical to ongoing growth. 12. Lead sophisticated research and analysis (eg, revenue, customer , market and competitive trends and insights ) for leadership to ... the Sales Operations strategy together with the Channel Partnerships Director or the New Business Sales Director ...for CRM: how we use Salesforce to scale our customer growth (including Accounts, Opportunities, Forecasting, etc.). 6. Manage… more