• Senior Analyst, Service Desk Operations

    City of New York (New York, NY)
    …referred to peers or other units and/or escalated to managers; -Record user interaction and categorical data in designated customer services platforms, eg JIRA; ... burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in… more
    City of New York (06/12/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    …referred to peers or other units and/or escalated to managers; Record user interaction and categorical data in designated customer services platforms, eg JIRA; ... burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS… more
    City of New York (06/12/25)
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  • Office Administrator, Building Transformation

    NYSERDA (Albany, NY)
    …ensure progress to deadlines. Primary duties and responsibilities are to assist the Director of the Building Transformation portfolio as well as the four team leads ... + Assisting with heavy calendar management of senior staff, requiring interaction with both internal/external staff + Arranging conference calls and scheduling… more
    NYSERDA (05/21/25)
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