- Marriott (Newport Beach, CA)
- …* Ensures the property is apprised of all groups that will impact property operations . * Manages customer budgets to maximize revenue and meet customer ... transitions between all event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.… more
- Highmark Health (Sacramento, CA)
- …for shaping the organization's digital vision and roadmap for solving key customer and business problems. This leader will work closely with cross-functional teams ... to ensure digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of… more
- ServiceNow, Inc. (San Diego, CA)
- …and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences. + Manage major operations outages and communications to ... exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing backlogs., increasing… more
- Amazon (Palo Alto, CA)
- …of customers? Do you love to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems? If so, Amazon Sponsored ... and fast-delivery options. The team operates full-stack-from auction mechanisms to customer -facing experiences-working closely with Amazon Stores to drive the growth… more
- Cognizant (San Francisco, CA)
- … customer strategy and engagement. * Working closely with operations , proactively manage account relationship, ensuring regular sponsor meetings are attended, ... with the Client Partner team to ensure that the Customer Relationship Management (CRM) system is fully updated. *...Ensuring that the project is handed over to the operations group for execution. **Required Experience** + Be able… more
- Sonos (Santa Barbara, CA)
- …exceptional sound experiences by ensuring a resilient, flexible, efficient, and customer -centric global logistics network. With direct leadership over a team of ... EMEA, and the Americas, this leader drives end-to-end logistics operations including transportation, fulfillment, and trade compliance. Through enterprise-wide cost… more
- Sutter Health (Oakland, CA)
- …operating unit or affiliate goals and initiatives, including business, operations , and/or organizational priorities. Sets priorities and allocates resources to ... of state/federal/local and/or accreditation standards and requirements related to operations and organization, with the ability to interpret and implement… more
- Amazon (Sunnyvale, CA)
- …strategic design leadership that fosters a shared understanding of the customer -centric intersection between design, content, business and technology needs. - Raises ... - Drives the mechanisms used by the design team to get alignment on customer problems and product vision. Creates scalable systems that enable federation of design… more
- Marriott (Chula Vista, CA)
- …outlet operations including outlet marketing, food and wine promotions, customer service and inventories. Assists with the menu development, recipe development ... outlet operations including outlet marketing, food and wine promotions, customer service and inventories. * Assists with the menu development, recipe development… more
- Providence (Irvine, CA)
- …and improving services for the enterprise and its caregivers. + ** Customer Expectation Management:** Manage customer expectations regarding the success ... first-rate professionals to perform the responsibilities of applications management. + ** Operations Management:** Maintain internal operations to meet or exceed… more