- Access Dubuque (Dubuque, IA)
- …companies-is seeking a ** Director of Contact Centers** to lead our customer experience strategy and operations . This pivotal leadership role comes at ... Director of Contact Center Operations **Colony...Home Agent Department** , overseeing a distributed team of customer service professionals across inbound, outbound, and digital channels.… more
- Sumitomo Pharma (Des Moines, IA)
- …seeking a dynamic, highly motivated, and experienced individual for the position of ** Director , Patient & HUB Operations , Rare Disease** . The Director ... of the RETHYMIC CONNECT(R) patient support program & HUB operations supporting the rare disease product(s). The Director...driven mindset + Ability to align with brand priorities, customer needs and translate into design direction for patient… more
- Michaels (Carpenter, IA)
- Support Center - Irving The Director - Store Operations will drive the successful execution of high impact, high visibility store processes identifying strategic ... partners including the following** : + Participate as a member of the Director level OPC ( Operations Planning Committee) key activities include review new… more
- Brokers International (Urbandale, IA)
- Job Title: Director of Operations Business Unit: Brokers International Financial Services Location: Urbandale, IA About Brokers International As The Original ... Our core values are Teamwork, Work Ethic, Integrity, and Customer Service. If you are up for the challenge,...journey of accelerated growth and success. Job Summary The Director of Operations is accountable for the… more
- Otsuka America Pharmaceutical Inc. (Des Moines, IA)
- …more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field ... dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics… more
- Datavant (Des Moines, IA)
- …educational and life experiences to realize our bold vision for healthcare. The HCA Director of Operations , AVP will lead the transformation of operations , ... this role will work closely with the VP of Operations to reduce operational variation in the field, promote...This role will also maintain close alignment with the customer and collaborate with various cross-functional teams across Datavant.… more
- WFF Facility Services (Davenport, IA)
- Assistant Director of Custodial Services/Event Services Manager- 5075 ( Operations ) Davenport, IA, United States of America $45,000.00 - $50,000.00 Back Apply Now ... Requirements Provide onsite leadership and direction for the day-to-day custodial operations including the selection, direction and training of all associates. Also… more
- Wells Fargo (West Des Moines, IA)
- …this role:** Wells Fargo is seeking an Innovation and Analytics Audit Manager, Executive Director as part of our Chief Operating Office (COO) / Shared Services ... Operations (SSO) Audit Innovation & Analytics (AIA) team. The...protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and… more
- Mass Markets (IA)
- …candidate will be a results-driven leader with extensive experience inBPO operations management, strong problem-solving abilities, and a commitment to customer ... indicators (KPIs) to track and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services.… more
- PagerDuty (Des Moines, IA)
- …Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to… more