- Oracle (Richmond, VA)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact… more
- Oracle (Richmond, VA)
- …and operational leadership for a team of Technical Program Managers driving large -scale data center construction and network build initiatives. You will set the ... during contracting phases, ensuring accurate and timely estimation of NRCs. + Partner with finance and procurement teams to validate assumptions and align costs… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... guidelines and regulatory requirements, adjusting plans and programs as needed. + Partner with Engagement Team to vet content for the monthly newsletter (The… more
- Truist (Richmond, VA)
- …transformational initiatives to improve the overall efficiency, effectiveness, and teammate/ customer experience, while reducing operational costs and risk. The role ... efforts to improve overall efficiency, effectiveness, optimize workflow, and teammate/ customer experience. * Track KPIs to maximize productivity, capacity planning,… more
- Oracle (Reston, VA)
- …Infrastructure (OCI), Oracle Fusion SaaS, E-Business Suite, and Exadata Cloud@ Customer solutions tailored for high-compliance, mission-critical environments. * Serve ... as the senior client executive responsible for customer satisfaction, program quality, and performance across all engagements...within FRB, HHS, DOI, USSC, USDA, and Courts. * Partner with Oracle Sales, Cloud Engineering, and Product Development… more
- Coinbase (Richmond, VA)
- …activation and retention cohorts) to inform prioritization and resourcing. * Partner tightly with Growth Marketing, Data, Design, Engineering, and Finance to ... * Influence company-wide strategy by representing the voice of the new customer and the growth system, ensuring scalable foundations and long-term leverage. *What… more
- Oracle (Reston, VA)
- …and regulatory compliance (FedRAMP, ITAR, GC Cloud Framework, and Protected B). * Partner with Oracle Sales, Cloud Engineering, and Product leadership to design and ... * 15+ years of public sector consulting experience, including leadership of large -scale cloud or enterprise transformation programs across US or Canadian government… more
- PagerDuty (Richmond, VA)
- …in a flexible, award-winning workplace. PagerDuty is seeking a **Principal Compensation Partner ** to join our diverse, customer -focused team! As Principal ... Compensation Partner , you will report to and partner closely with the Director of Global Compensation to build and refine PagerDuty's global broad-based… more
- Broadcom (Reston, VA)
- …and support structure ** Customer Focus** + Assist the Broadcom account director , Solution architect, and/or Partner account director in technically ... Focus:** Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs + **Financial Targets:** Meet or exceed… more
- US Foods (Salem, VA)
- …Join Our Community of Food People! BASIC PURPOSE As an Area Director , Replenishment within US Foods, you will be pivotal to how we ... VA **ESSENTIAL RESPONSIBILITIES** **Performance Management Responsibilities** + As an Area Director , Replenishment, you will own and manage all replenishment related… more
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