- Highmark Health (Springfield, IL)
- …as well as teams from brand, line-of-business marketing, engagement and retention marketing, media, digital product, and corporate communications in marketing ... key member of the enGen Strategy team (Reports to Director of B to B Marketing with dotted line...for and effectively uses qualitative, quantitative, Voice of the Customer , and data insights to inform strategies + Uses… more
- North Central College, IL (Naperville, IL)
- … Customer service is critical to the success of North Central College. Strong customer service skills build retention and visibility as the College strives to ... Topics. DISTINGUISHING CHARACTERISTICS The part-time instructors report to the ELI Director . This position is responsible for teaching multilingual students in a… more
- Camping World (Lincolnshire, IL)
- …for Camping World's retail portfolio of brands while maintaining/improving channel engagement and retention rates + Optimize the customer contact strategy for CW ... transform Camping World's CRM program from campaign led to customer first. The role will report directly to the...first. The role will report directly to the Senior Director , CRM & Personalization and will have high visibility… more
- Publicis Groupe (Chicago, IL)
- …has become a magnet for the industry's best talent, with one of the best retention rates in the industry. And by applying a whole-person approach to professional and ... your assigned client(s) and to ensure account success and customer satisfaction. You will also be expected to learn...capabilities * Manages with direction from manager and associate director * Does not have input into client business-related… more
- Xponential Fitness (Oak Park, IL)
- …renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. ... Under the management of a Franchise Owner, national sales director , and the support of a CycleBar Experience team,...Responsible for the acquisition of new members and the retention of existing members * Conversion of non-membership based… more
- Northrop Grumman (Rolling Meadows, IL)
- …management + Execute functional management responsibilities including recruiting, retention , training, goal setting, career guidance, quarterly connections, ... inspires a diverse and engaged team. You develop trusted and valued customer relationships and communicate effectively, so that people throughout the organization… more
- Compass Group, North America (Chicago, IL)
- Restaurant Associates Position Title: General Manager Reports To: Director of Operations Salary: 105,000-125,000 Other Forms of Compensation: 20% Bonus Eligibility + ... transparent, timely, and solution focused communication. Responds to all client and customer feedback within 24 hours. + Culture and People Management: Promotes a… more
- R1 RCM (Chicago, IL)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Director of Client Service Delivery, you will play a pivotal role in ... and maintain robust relationships with clients to ensure satisfaction and retention . Drive client satisfaction by optimizing service delivery processes and leading… more
- Select Medical (Chicago, IL)
- …and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the ... hospital. + Demonstrates positive referrer satisfaction and account retention . + Educates potential patients and families on acute rehabilitation and benefits of… more
- Travelers Insurance Company (Downers Grove, IL)
- …of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate complex ... customer accounts to minimize risk and maximize profitability. +...agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans. + May… more