- Paramount (New York, NY)
- …sales or account management, with a track record of driving business growth and customer retention within the SMB segment + Experience in first line management ... and execute account management strategy that drives activation, product adoption, retention , and customer satisfaction + Operational Excellence: Define tools… more
- CVS Health (Albany, NY)
- …. Develops and executes the renewal process ensuring appropriate margins and customer /membership retention targets are achieved. Prepares client for renewal by ... build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives for existing customers… more
- Highmark Health (Albany, NY)
- …This job implements and administers strategic activities related to client retention , growth, and profitability of existing accounts within the assigned market. ... goals while managing risk to the organization. + Forecast and achieve annual retention goals and objectives to ensure growth and profitability goals are met or… more
- Microsoft Corporation (New York, NY)
- …on proactively acting as an advocate for and the voice of the customer /partner leveraging relevant insights. Supports and coaches team on innovating methods for ... proactively identifying and/or translating customer /partner problems into solutions. Mobilizes resources within the customer success unit (CSU) and across… more
- Highmark Health (Albany, NY)
- …cost efficiency strategies, contractual or programmatic changes, quality-of-care outcomes, customer service and other specific product related requirements. The ... and implementation of product business plans that result in long term retention of profitable relationships. + Analyze key performance indicator reports, identify… more
- iHeartMedia (New York, NY)
- …optimize marketing tech platforms; lead adoption of new tools to enhance retention * Drive CRM strategies using behavioral data, listening patterns, and ... campaigns (email, push, SMS, in-app) via Braze to boost engagement and retention _*_ Own and optimize Martech platforms-CRM, Appsflyer, Amplitude, and automation… more
- Canon USA & Affiliates (New York, NY)
- …programs and monitors and reports effectiveness of programs on employee retention + Directs or conducts investigations regarding violations of Company policies ... legal compliance + Reviews Exit Interview Forms and analyze data for retention recommendations + Reviews global employee policies and procedures in employee… more
- Canon Business Process Services (New York, NY)
- …programs and monitors and reports effectiveness of programs on employee retention + Directs or conducts investigations regarding violations of Company policies ... legal compliance + Reviews Exit Interview Forms and analyze data for retention recommendations + Reviews global employee policies and procedures in employee… more
- Coinbase (Albany, NY)
- …SEO landing experiences) and early lifecycle (activation, first-time use, week-one retention ). * Drive a rigorous experimentation and measurement culture (eg, funnel ... analytics, A/B testing, LTV/CAC, activation and retention cohorts) to inform prioritization and resourcing. * Partner...company-wide strategy by representing the voice of the new customer and the growth system, ensuring scalable foundations and… more
- Citigroup (New York, NY)
- …ease of use, automating, and speed to market to deliver seamless digital customer experiences that are personalized and relevant. The MarTech stack will enable data ... build next generation offer management infrastructure to enable real-time, always on, customer level promotional offers. + Responsible for managing the oversight of… more