- Lumen (Des Moines, IA)
- …the future. **The Role** We are seeking a strategic results driven Program Director to lead the planning execution and delivery of complex cross-functional programs ... + Define and track performance metrics to support the Service Level Agreements (SLAs) with business stakeholders + Develop...status and resolution plans to senior management and the customer . + Plan and execute programs to strict deadlines… more
- Lumen (Des Moines, IA)
- …Responsibilities** We are seeking a Principal Information Security Engineer Director , Information Security to support high-value public- and private-sector ... Perform advanced troubleshooting of network security issues and escalations to restore service quickly and prevent recurrence. Define and execute repeatable lab and… more
- Otsuka America Pharmaceutical Inc. (Des Moines, IA)
- **Job Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for ... pharmaceutical and medical device industry. + Experience working with external service providers. + Working knowledge of current Good Manufacturing Practice (cGMP)… more
- Alliant Energy (Cedar Rapids, IA)
- …with union leadership while making strategic recommendations to increase productivity, quality, and customer service levels. + Engages in other duties as needed ... efficiency, innovation, and strategic impact? At Alliant Energy, we're seeking a Director of Operational Excellence to shape the future of our operations across… more
- Black & Veatch (Des Moines, IA)
- **Technical Director ** Date: Aug 26, 2025 Location: US Company: Black & Veatch Family of Companies **Together, we own our company, our future, and our shared ... Summary** Manages all aspects of complex Engineering Procurement Construction (EPC)/ Service projects, including risk to cost, schedule, quality. Responsible for… more
- Mass Markets (IA)
- …in operational management principles and efficiency optimization. + Deep understanding of customer service principles and best practices. + Excellent verbal and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Kyndryl (Des Moines, IA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- EDB (Des Moines, IA)
- …of a new logo team (Customers and Prospects) targets for revenue & customer satisfaction, within a defined territory/vertical focus. + Drive a Pipeline and forecast ... are leveraging all EDB resources to KYC (know your customer ) with a focus on their assigned Top 10...solutions across Product and other functions including Marketing, Sales, Service , and/or Support. + 5+ years of people management… more
- Acxiom (Des Moines, IA)
- …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
- Kyndryl (Des Moines, IA)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... and existing Kyndryl clientele, focusing on enhancing client HR, IT service management, collaboration, contact center, and employee experience functions across the… more