- Oracle (Boston, MA)
- …marketing strategies to expand OCI's presence and resonate with targeted customer segments. **Responsibilities** Responsibilities + Lead, coach, and mentor a team ... activities-for OCI services. + Oversee field enablement strategies-empowering Sales and Customer Engineering teams with product knowledge, market insights, and tools… more
- Beth Israel Lahey Health (Brookline, MA)
- …implications for the management and operations of multiple areas of the organization. ** Customer Service :** Ability to lead operational initiatives to meet or ... exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. **Age based… more
- Highmark Health (Boston, MA)
- …cost efficiency strategies, contractual or programmatic changes, quality-of-care outcomes, customer service and other specific product related requirements. ... development activities as necessary. + Ensure that all contractual obligations including service level agreement (SLA) targets are achieved. + Ensure that all… more
- Verint Systems, Inc. (Boston, MA)
- …in a collaborative, team-oriented environment. + Strong attention to detail and excellent customer service required. + Hands-on leader who has a proven ability ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Fresenius Medical Center (Boston, MA)
- …AND RESPONSIBILITIES: + Participates in and communicates the FMCNA culture through customer service standards with billing groups, finance, IT, facilities and ... + Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. + Responsible for… more
- Tufts Medicine (Boston, MA)
- …management, operational issues, problem resolution, compliance, time management, and customer service . 3. Provides monthly/year end consolidated financial ... communication (both written and verbal), interpersonal, and problem solving, organizational, and customer service skills. 3. Ability to present and summarize… more
- Highmark Health (Boston, MA)
- …business need. **Preferred** + None **SKILLS** + Critical Thinking + Case Management + Customer Service + Oral & Written Communication Skills + Collaboration + ... to evaluate the medical necessity and appropriateness of the requested treatment of service . Depending on the nature of the case, telephonic peer to peer discussions… more
- Beth Israel Lahey Health (Boston, MA)
- …have significant implications for the management and operations of the organization. 8. ** Customer Service :** Ability to lead operational initiatives to meet or ... exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. **Age based… more
- Manulife (Boston, MA)
- …using AI that add value to our customers, faster and securely, at scale. The customer is at the focus of everything we do, and millions of end users rely ... period. + **Project Management** : Draft project plans for security service and technology deployments and coordinate with stakeholders across the organization… more
- Highmark Health (Boston, MA)
- …driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end-users and external stakeholders. + ... of business needs + Ability to establish and maintain high level of customer trust and confidence + Demonstrated abilities in relationship management + Strong… more