- The Fedcap Group (New York, NY)
- …+ Review case files for completeness, accuracy, and compliance. + Monitor Customer Service standards including conducting participant focus groups and analyzing ... Job Description Position Summary: The Director of Quality Assurance & Training ensures appropriate...are up to date on policies, procedures, and enhanced service practices. What You'll Do + Create SOPs and… more
- Sedgwick (Albany, NY)
- …with ADAAA and FMLA support that require medical expertise; to adhere to service delivery time frames, customer satisfaction, and overall support of workflow. ... Workplaces in Financial Services & Insurance Sr VP Medical Director (Hourly) The ideal candidate would work 8-20 hours...policy and procedures to assure compliance to best practices, service standards, state regulations, and client service … more
- JPMorgan Chase (New York, NY)
- As an AI/ML Executive Director , in our CCB Modeling Organization, you will work on developing cutting-edge large-scale Personalization, Search, Natural Language ... to effectively apply Agentic-AI in real-world applications to serve JPMC customers and service agents across channels. + Use and extend GenAI capabilities to build… more
- City of New York (New York, NY)
- …the 311 Communications and Agency Relations unit; - Develop strategies for citywide customer service programs and delivery; - Oversee design and implementation ... in up to 175 languages. NYC311 provides industry leading service across multiple channels including phone, text, online, mobile...Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with… more
- Krewe (New York, NY)
- …acquisition and provides an efficient ordering process and a complete self- service customer experience + Deliver regular performance reporting. Standardize ... invite you to apply below. We're seeking a Sales Director of Wholesale to lead and grow KREWE's wholesale...Customer Experience and Logistics to continuously elevate wholesale service and fulfillment performance + Align closely with internal… more
- TD Bank (New York, NY)
- …business and operational objectives, maintain effective practices and deliver quality service consistent with TDS business objectives. + Grow team expertise to ... external partners for the purposes of delivering optimal client service . + Act as subject matter expert and primary...expertise, finance, accounting, + 10+ years related experience. The Director - Finance, Group Manager, TDS oversees a team… more
- Chobani (Rome, NY)
- …shared vision, energize others, challenge the status quo, and motivate change. Strong customer service approach with the ability to improve internal/external ... Summary The Sr. Director of Technical Services will lead all aspects...time off, 11 holidays, paid volunteer time off and military service leave. Compensation Range: $194,000.00 - $290,000.00, plus… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …databases and applications to improve system efficiency, database performance, and customer service . UDAR encourages work-life integration for our employees, ... use and also for the University's endowment. The Senior Director , Data Management and Strategy will establish and manage...and grow teams as individuals and an overall unit Customer service and solution-oriented mindset Deep understanding… more
- American Express (New York, NY)
- …and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making ... Express Members' lives by providing Everyday Banking products with unparalleled value, service , and convenience. Our Member deposits represent the largest source of… more
- Amcor (Solvay, NY)
- …www.amcor.com | LinkedIn | YouTube **Responsibilities** **Position Summary** The Plant Director will monitor and coordinate the effective and efficient utilization ... of all plant employees + Responsible for overall performance efficiencies and competitive service level for the plant + Participate in process improvement and cost… more