- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and communication skills. The Principal will report directly to an Employee Relations Director and serve as a key member of the North America Employee Relations… more
- The Hertz Corporation (Springfield, IL)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a ... creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection… more
- The Hertz Corporation (Springfield, IL)
- …+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop ... We are seeking a Customer Experience Manager to lead CX strategy...at a strategic level, often interfacing with VP- and Director -level leaders, while also engaging directly with frontline leadership… more
- Merck (Springfield, IL)
- …Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan… more
- R1 RCM (Chicago, IL)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Manager of Service Delivery, you will work alongside the Director of ... teams. **Here's what you will experience working as a Director of Service Delivery:** + Lead Salesforce...by SD leaders + consistency and alignment with overall customer narrative + Support Director in delivery… more
- Cardinal Health (Springfield, IL)
- …Marketing is responsible for defining the product/ service and market strategy and life cycle management including customer need identification, market ... indicators throughout Marketing campaigns and makes minor adjustments to content and customer targeting as necessary. Coordinates with Director as necessary to… more
- R1 RCM (Chicago, IL)
- …and Client Service Operations is a critical execution partner to the Sr. Director of Strategy , Growth, and Client Services Team. This role supports the ... Support the execution of strategies set by the Sr. Director by translating vision into action plans, templates, trackers,...in everything we do. Not only does that drive customer success and improve patient care, but that same… more
- Danaher Corporation (Deer Park, IL)
- …across Leica Biosystems' Core Histology portfolio. As a key leader in service strategy , compliance, and capability development, this position partners ... about enabling impactful cancer diagnostics. This position reports to the Senior Director , Global Product Management and is part of the Core Histology Global… more
- AON (Bannockburn, IL)
- …clients by delivering innovative and effective solutions as part of our Associate Service Center within Aon Risk Solutions in Lincolnshire, IL. As a Resource ... Manager, you will report directly to the Director of ACS Client Services and lead the workflow...activities with other internal units as required to meet customer expectations. + Provide direction and guidance to team… more
- Huntington National Bank (Rosemont, IL)
- …and behavioral data for prospects and existing bank customers to develop a customer segmentation strategy . Work with sales enablement to align customer ... & Casualty will lead and execute a national sales strategy for Huntington Insurance for their respective line of...performance. This leader will report to the Sr. Managing Director of the line and serve as the leader… more