- Cengage Group (Virginia Beach, VA)
- …Vice Presidents and Director level staff within clients. + Have a customer focused mentality; both in work with candidates, trainees and clients. + Comfortable ... corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle.… more
- Magellan Health Services (Norfolk, VA)
- …Behavioral (CYB) counseling services to children of all ages of military service members and their families at military installations and off military installations. ... solution focused, counseling directly to eligible children and youth of service members at assigned primary and secondary locations. Services include assessment,… more
- EPSILON SYSTEMS (Portsmouth, VA)
- …start-work for completeness, accuracy and compliance with technical specifications and customer requirements. Provide testing criteria such as gauge ranges, relief ... test documents and on applicable QA forms. Utilizes technical expertise and analytical support in the development of the resolution to Condition Reports (CR) that… more
- ALDI (Petersburg, VA)
- …operational customer complaints. * Provides administrative and general office support to the Director Operations, District Managers, store personnel and ... of running a well-oiled business as they collaborate and support the operations of our National Services & divisional...Analyzes and interprets data. * Provides prompt and courteous customer service . * Proficiency in typing and… more
- Wolters Kluwer (Richmond, VA)
- …Develop and execute upselling and cross-selling strategies within accounts. + Drive customer satisfaction through tailored service delivery. + Contribute to the ... of account needs will drive business growth and enhance customer satisfaction. Your specific focus will be an driving...Coast USA position. You will report to the Associate Director , Field Sales * CPESG | WK Audit &… more
- Omni Hotels (Richmond, VA)
- …or university or equivalent experience preferred. + Must have experience in customer service , developing new business, site inspections, and maintaining ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...potential for the hotel and to ensure that the customer has the best possible meeting experience. To achieve… more
- Walgreens (Leesburg, VA)
- …and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service , ... assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations. + Seeks self-development...and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer … more
- Datavant (Richmond, VA)
- …based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service , and Legal to maintain alignment on privacy and compliance ... coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual… more
- Ford Motor Company (Richmond, VA)
- …of advanced analytics tools and techniques to generate deep insights into customer behavior, service usage, revenue optimization and business performance. + ... and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams. The Global Data, Insights… more
- City Wide Facility Solutions (Roanoke, VA)
- …Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides ... field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements,… more